Client Manager

PRII; Dublin; Hybrid; EUR 55,000 - 75,000; Full time

Job summary

MKC Communications in Dublin 2 is seeking a Client Manager or Senior Client Executive to develop and implement strategic communications plans, manage client relationships, and ensure delivery of client requirements in a fast-paced environment.

The role requires a strong understanding of communications, excellent written and verbal skills, and a track record of delivering successful campaigns. This hybrid position offers opportunities for growth within a collaborative team.

Qualifications

• Approximately three years of relevant experience in communications or PR.
• Strong knowledge of communications principles, strategies and tactics.
• Proven experience in developing and delivering successful campaigns.
• Excellent written and verbal communication skills.
• Strong client management and relationship building skills.
• Knowledge of sustainability principles in communications.
• Creative thinking and attention to detail.
• Team player who can collaborate and support colleagues.

Responsibilities

• Develop and implement communications strategies and campaigns that align with clients' objectives.
• Serve as the primary point of contact for assigned clients, building strong relationships, understanding their business goals, industry dynamics and target audiences to deliver tailored communication solutions.
• Provide strategic counsel to clients on reputation management, crisis communications, current affairs and media relations.
• Oversee the planning, development, and delivery of communication materials, including press releases, speeches, key messages, and social media content.
• Monitor and evaluate the effectiveness of communication campaigns, providing regular reports and recommendations to clients.
• Stay updated on best practices and emerging communication tools and technologies.
• Manage budgets, timelines, and project deliverables to ensure successful client outcomes.
• Actively seek new business opportunities and contribute to business development activity.

Skills

Client management

Public relations

Strategic communications

Media relations

Campaign planning

Budget management

Team collaboration

Writing and editing

Job description

MKC Communications are one of Ireland’s leading and most successful PR and Public Affairs agencies with clients including Virgin Media, Energia, Irish League of Credit Unions, Lakeland Dairies, Salesforce, Met Éireann and many other industry leading and representative organisations.

As consultants, MKC have advised clients and have worked on some of the most important issues and stories in Ireland over the years. MKCCommunications have a crystal-clear focus on client needs. MKCCommunications believe that their communications practice must support corporate and business development strategy with clearly defined solutions and sound tactics.

MKCCommunications have a super team of people who combine their approach with enthusiasm, commitment to excellence, and a focus on achieving results. Coupled with that, they have a positive and supportive working environment where people can thrive and enjoy a healthy work-life balance. In line with continuing growth, MKCCommunications are now looking for a Client Manager or suitably experienced Senior Client Executive looking to take the next step, to join their dedicated and collaborative team.

The role:

The Client Manager will be responsible for developing and implementing strategic communications plans, managing client relationships, and ensuring the successful realisation of client-related requirements. This role requires a strong understanding of communications, excellent client management skills and a proven ability to deliver results in a fast-paced environment. The position will see the individual working closely with other team members including directors and client executives to ensure that client and organisational objectives are met.

Responsibilities:

• Develop and implement communications strategies and campaigns that align with clients' objectives.
• Serve as the primary point of contact for assigned clients, building strong relationships, understanding their business goals, industry dynamics and target audiences to deliver tailored communication solutions.
• Provide strategic counsel to clients on reputation management, crisis communications, current affairs and media relations.
• Oversee the planning, development, and delivery of communication materials, including press releases, speeches, key messages, and social media content.
• Monitor and evaluate the effectiveness of communication campaigns, providing regular reports and recommendations to clients.
• Stay updated on best practices and emerging communication tools and technologies.
• Manage budgets, timelines, and project deliverables to ensure successful client outcomes.
• Actively seek new business opportunities and contribute to business development activity.

Preferred qualifications and skills:

• Approximately three years of relevant experience in communications, public relations or a related field, or demonstrable equivalent transferable skills.
• Strong knowledge of communications principles, strategies and tactics.
• Proven experience in developing and delivering successful communications campaigns.
• Excellent written and verbal communication skills.
• Strong client management and relationship building skills.
• Knowledge of sustainability principles and their application in communications.
• Creative thinking, problem-solving skills and attention to detail.
• A team player and contributor, collaborative in a positive team environment and able to inspire and support colleagues.

This position will be a hybrid role working in our Dublin 2 office.

Offering the opportunity to be part of a progressive and creative team, with future professional growth opportunities, you will be involved in really interesting client work, communications programmes, stakeholder and media engagements and events where you’ll be an important element of our business and client success. You will also benefit from professional development opportunities and broader supports and benefits.

If you are a proactive and results-oriented professional with a passion for communications and want to make a significant impact, MKCCommunications would like to hear from you.

Applications will be handled confidentially and personal information will be shared only with those involved in the recruitment process, subject to applicable legal and regulatory requirements.

MKC is an equal opportunity employer. We welcome applications from suitably qualified candidates and make recruitment decisions based on the requirements of the role. We are committed to an inclusive and diverse workplace.