Senior Attraction & Hospitality Operations Lead

Carlingford Adventure Centre; Leinster; On-site; EUR 49,500 - 60,500; Full time

Benefits offered by this job

Salary from €55,000 per annum

Performance-related bonus up to €10,000

Professional development opportunities

Team activity benefits

Relocation support

Long-term career progression opportunities

Job summary

Carlingford Adventure Centre in Ireland is seeking an experienced Attraction Manager to lead one of the country's unique tourism and adventure operations. This role is vital for managing day-to-day operations and ensuring high service standards across activities, hospitality, and guest services.

The ideal candidate will have over 5 years' management experience in hospitality or tourism, and will be responsible for developing teams and maintaining safety and operational performance.

What’s offered includes a competitive salary starting at €55,000, a performance-related bonus, and opportunities for professional development.

Qualifications

• 5+ years' management experience in hospitality, tourism, or similar sectors.
• Experience leading multi-disciplinary teams.
• Ability to manage complex, customer-focused environments.

Responsibilities

• Lead day-to-day operations across multiple sites.
• Support and develop departmental managers and supervisors.
• Drive operational excellence and guest satisfaction.
• Monitor budgets and commercial performance.

Skills

Management experience

Strong commercial awareness

Excellent leadership skills

Communication skills

Job description

Lead one of Ireland's most unique tourism, hospitality and adventure operations.

Carlingford Adventure Centre, Skypark Carlingford and Carlingford Holiday Homes are seeking an experienced Attraction Manager to join our Senior Leadership Team.

This is a rare opportunity to take operational leadership of a diverse, high-volume tourism business spanning adventure activities, hospitality, accommodation, events and visitor experiences.

Reporting directly to the General Manager, you will play a key role in leading performance, developing teams, maintaining exceptional guest experiences and helping shape the future growth of the business.

About the Business

Carlingford Adventure Centre, Skypark Carlingford and Carlingford Holiday Homes welcome more than 50,000 guests annually and are recognised as one of Ireland's leading adventure tourism destinations.

The operation includes:

• Catering for up to 450 guests per sitting

• School tours, family breaks, corporate programmes and international groups

• Festivals, events and seasonal attractions

This is a substantial operational leadership role with responsibility across multiple departments and business units.

The Role

You will lead and support managers across activities, hospitality, accommodation, housekeeping, retail, guest services and maintenance, ensuring high standards of safety, service delivery and operational performance.

Key responsibilities include:

• Leading day-to-day operations across multiple sites

• Supporting and developing departmental managers and supervisors

• Driving operational excellence and guest satisfaction

• Managing staffing, rotas and operational resources

• Monitoring budgets and commercial performance

• Maintaining strong health, safety and compliance standards

• Supporting the successful delivery of major events and programmes

• Acting as Duty Manager as part of the leadership rota

About You

You are an experienced operational leader with the ability to manage complex, customer-focused environments and inspire high-performing teams.

You will ideally bring:

• 5+ years' management experience in hospitality, tourism, leisure, visitor attractions, holiday parks, outdoor education or similar sectors

• Experience leading managers and multi-disciplinary teams

• Strong commercial awareness and operational judgement

• Experience managing budgets, resources and staffing

• Excellent leadership and communication skills

• A hands-on approach and willingness to lead from the front

Adventure industry experience is welcome but not essential.

What We Offer

• Salary from €60,000 per annum

• Performance-related bonus of up to €10,000

• Direct reporting line to the General Manager

• Professional development opportunities

• Team activity benefits

• Relocation support, including potential access to a 3-bedroom house in Carlingford, subject to availability

• Long-term career progression opportunities within a growing tourism and adventure group

This role offers the opportunity to make a genuine impact within a growing business and build a long-term leadership career within McArdle Adventure Group.