Seasonal Front of House Concierge

Ballyfin Demesne; Ballyfin; On-site; EUR 17,000 - 25,000; Part time

Job summary

Ballyfin Demesne is seeking a friendly Part-time Front of House assistant to welcome guests, assist with luggage and parking, and guide visitors around the House and Demesne. The role requires excellent communication and a polite, professional appearance during weekend and holiday shifts.

Working weekends and seasonal holidays, you will be on a 3-shift pattern from 8am to 8pm, providing outstanding customer service while ensuring guests have a memorable and seamless visit to the estate.

Qualifications

• Experience in customer service and front-of-house is preferred.
• Strong communication and interpersonal skills are essential.
• Professional appearance and grooming standards are expected.

Responsibilities

• Welcome guests on arrival and meet/assist them as they arrive.
• Assist guests with luggage and parking of vehicles.
• Help guests to their allocated rooms and maintain presence in public areas.
• Answer the house telephone courteously and relay messages promptly.
• Provide information about the House and Demesne attractions and conduct daily tours.
• Assist guests with Demesne activities and issue/maintain equipment as needed.

Skills

Customer service

Communication skills

Guest relations

Job description

Ballyfin Demesne is seeking a friendly Part-time Front of House assistant to welcome guests, assist with luggage and parking, and guide visitors around the House and Demesne. The role requires excellent communication and a polite, professional appearance during weekend and holiday shifts.

Working weekends and seasonal holidays, you will be on a 3-shift pattern from 8am to 8pm, providing outstanding customer service while ensuring guests have a memorable and seamless visit to the estate.