Luxury Front of House Concierge

Ballyfin; Ballyfin; Remote; EUR 30,000 - 42,000; Full time

Job summary

Ballyfin is seeking a dedicated Front of House professional (Butler) to join our 5-star luxury estate. You will ensure each guest feels welcomed, supported, and attentively looked after from reservation to departure.

This role requires an exceptional eye for detail, intuitive communication, impeccable timing, and a genuine passion for personalised guest experiences. The position is full-time, with 5 days over 7, Monday to Sunday.

Qualifications

• Team-oriented approach with a passion for hosting luxury guests.
• Deliver exceptional customer service with a keen eye for details.
• Demonstrate proactive communication and impeccable timing.

Responsibilities

• Proactively engage guests before arrival to understand plans and preferences.
• Curate and arrange every element of the stay to ensure a seamless, personalised experience.
• Oversee Front of House desk operations with calm confidence and precision.

Skills

Team Player

Exceptional Customer Service

Attention to Detail

Job description

Ballyfin is seeking a dedicated Front of House professional (Butler) to join our 5-star luxury estate. You will ensure each guest feels welcomed, supported, and attentively looked after from reservation to departure.

This role requires an exceptional eye for detail, intuitive communication, impeccable timing, and a genuine passion for personalised guest experiences. The position is full-time, with 5 days over 7, Monday to Sunday.