Butler - Part-time

Ballyfin Demesne; Leinster; On-site; EUR 17,000 - 22,000; Part time

Job summary

Ballyfin Demesne, a 5-star luxury country house hotel in Ireland, is seeking a part-time, seasonal Front of House assistant. The role involves weekend and holiday shifts (8am–8pm) and strong customer service focus. You will greet guests, assist with luggage, and help guide guests around the Demesne.

Ideal candidates are flexible, with excellent communication skills and professional appearance. Ballyfin is an Equal Opportunity Employer and values guest satisfaction.

Qualifications

• Customer service experience is beneficial.
• Strong communication skills and a presentable appearance.
• Flexible to work weekends and seasonal holidays.

Responsibilities

• Welcome guests on the steps of the House and meet/ greet them.
• Assist guests with luggage and parking of vehicles.
• Help guests to their allocated rooms and maintain public areas.
• Answer the house telephone courteously and relay messages accurately.
• Provide advice on Ballyfin and Demesne activities and conduct house tours.
• Assist other departments when needed and ensure cleanliness of public spaces.

Skills

Excellent Organisational Skills

Exceptional Attention to Detail

Job description

Ballyfin is a 5-star luxury country house hotel in the heart of Ireland at the foot of the Slieve Bloom Mountains. In 2024, we are one of only two Irish properties to be awarded 3 Michelin Keys by the Michelin Guide.The Ballyfin Estate spans 614 acres and is full of history, tranquility and great natural beauty. With only 20 Bedrooms, and a private one bedroom Gardeners Cottage, the house has long been admired as the most lavish Regency mansion in Ireland. Having opened in May 2011 after 8 ye

Skills and attributes

• Excellent Organisational Skills
• Exceptional Attention to Detail

Description

This is a Part-time, Seasonal position, working approximately 2 over 7 days, Shift work. Mainly Weekends and Seasonal Holidays. Ideal for a local candidiate who is flexible.

3 shift patterns available spanning the hours of 8am - 8pm.

This is an great opportinuty for an outgoing individual who thrives on offering excellent customer service and loves to communicate with others. This is a dynamic and busy role in our Front of House team and has direct communciation with our guests.

The duties include (but are not limited to:)

• Welcome our guests on the steps of the House as they arrive
• Meet and greet our guests
• Responsible for guest luggage and parking of expensive vehicles
• Responsible to assist guests to their allocated rooms
• To have an almost constant presence in the public areas and entrance hall.
• Answer the house telephone in a courteous and helpful manner. Taking messages on behalf of guests and management and ensuring such messages are passed on promptly and accurately.
• Offering the best possible advice to guests on the House and Demesne and completing daily house tours
• Assisting guests with all Demesne activities as instructed.
• Issuing and maintaining all sports equipment and golf buggies.
• Restocking, cleaning and maintaining all public fireplaces
• Keeping public areas tidy and checking on guests without intruding on their privacy.
• Helping other departments when necessary
• Cleaning footwear and issuing umbrellas and coats where required.

If you have a passion for customer service, have excellent communication skills and are a hard worker, we want to hear from you.

Please note that professional appearance and grooming standards are essential.

Ballyfin Demesne is an Equal Opportunity Employer