SAP Quality Assurance Tester

Verizon; Limerick; Hybrid; EUR 65,000 - 95,000; Full time

Benefits offered by this job

Equity award program

Health & wellbeing resources

Flexible working arrangements

Education assistance

Paid time off

Volunteering opportunities

Job summary

Verizon is hiring a detail-oriented SAP Quality Assurance Tester to drive end-to-end testing across the SAP landscape. You will collaborate with TPMs, 3PL partners, and cross-functional teams to validate fixes, enhancements, and milestones.

The role may involve SME testing or liaison QA responsibilities, with focus on testing strategies, metrics, and compliance across project lifecycles, while enabling change adoption and production readiness.

Qualifications

• Experience in FUT, UAT, regression, and production validation.
• Experience with SAP IT landscape and full lifecycle defect management.
• Coordination with 3PL partners, onshore/offshore teams, and cross-functional units.

Responsibilities

• Define project lifecycles with TPMs and global teams; SME for end-to-end processes and system architecture.
• Develop and execute testing strategies across VZ/3PL platforms; manage test scripts and data creation.
• Lead defect management; enforce ALM/JIRA compliance; conduct RCA workshops; drive stakeholder accountability.
• Direct daily and nightly test executions across onshore/offshore teams; escalate risks and delays.
• Create Organizational Change Management strategies; develop end-user training and production support materials.
• Deliver status updates, release docs, and metrics to TPMs and PMO leadership.

Skills

JIRA

ALM

End-to-end testing

SAP IT architecture

Defect management

3PL coordination

Education

ISTQB/SAP certifications

Tools

Tricentis Tosca

Selenium

Job description

About the Role

When you join Verizon, you want more out of a career. A place to share your ideas freely— even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love—driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

We are seeking a detail-oriented and strategic SAP Quality Assurance Tester to drive end-to-end (E2E) testing and quality validation for our SAP landscape. In this role, you will collaborate closely with Technical Product Managers (TPMs), Third-Party Logistics (3PL) partners, and cross‑functional onshore/offshore teams to ensure the seamless delivery of system fixes, enhancements, and roadmap milestones. Depending on the level of the role, you will either serve as a subject‑matter expert in test execution and defect management, or act as a Liaison Quality Assurance Tester (LQT) responsible for defining testing strategies, driving stakeholder alignment, and managing administrative compliance across the project lifecycle.

Responsibilities

• Partnering with Technical Project Managers and global teams to define project lifecycles, align on VZ/3PL requirements, and serve as the Subject Matter Expert (SME) for end‑to‑end processes and system architecture.
• Developing and executing comprehensive testing strategies (FUT, UAT, regression, negative, and production validation) across VZ/3PL platforms, managing test scripts, data creation, and Early Release (ER) validations.
• Leading defect management processes and ensuring strict ALM/JIRA compliance; identify and resolve failed tests, facilitate Root Cause Analysis (RCA) workshops, and hold cross‑functional teams accountable using key metrics.
• Directing daily and nightly test executions across onshore/offshore teams (BSaI, GTS, and 3PL), driving stakeholder alignment, meeting strict timelines, and proactively escalating risks or delays.
• Creating and delivering Organizational Change Management (OCM) strategies, end‑user documentation, and production support training to ensure seamless adoption of new releases.
• Facilitating cross‑functional workshops to proactively remove project blockers, and provide accurate metrics, release documentation, and status updates to support TPMs and GSSCS PMO leadership.

Qualifications

• Proven experience in software testing across all development cycles (FUT, UAT, Regression, Production Validation), with strong proficiency in tools like JIRA and Micro Focus ALM.
• Experience in end‑to‑end (E2E) business processes, SAP IT architecture, and full‑lifecycle defect management.
• Demonstrated experience coordinating effectively with 3PL partners, onshore/offshore teams, and cross‑functional business units.
• Experience acting as a TPM liaison, analyzing project metrics, and driving alignment across diverse stakeholders.
• Experience with Organisational Change Management principles and hands‑on experience developing end‑user training and support materials.

Preferred Qualifications

• Excellent verbal and written communication skills necessary to lead defect management calls, facilitate workshops, and draft clear technical documentation.
• Active credentials in software testing (e.g., ISTQB, CSTE) or SAP (e.g., SAP Certified Application Associate, SAP S/4HANA).
• Familiarity with test automation frameworks and tools (e.g., Tricentis Tosca, Worksoft, Selenium) to streamline repetitive regression cycles.
• Certifications in project management or Agile methodologies (e.g., PMP, CSM, or SAFe) that complement your work with TPMs.

Benefits

• We are a ‘pay for performance’ company and your contribution is rewarded through competitive salaries and performance‑based incentives, including a broad‑based discretionary equity award program.
• Your benefits are market competitive and delivered by some of the best providers.
• You are provided with a full spectrum of health and wellbeing resources, including a first‑in‑class Employee Assistance Program, to empower you to make positive health decisions.
• We offer generous paid time off benefits to help you manage your work‑life balance and opportunities for flexible working arrangements.
• Verizon provides training and development for all levels, to help you enhance your skills and develop your career, from funding toward education assistance, award‑winning training, online development tools and access to industry research.
• You will be able to take part in volunteering opportunities as part of our environmental, community and sustainability commitment.

Location & Work Hours

In this hybrid role, you’ll have a defined work location that includes work from home and assigned office days set by your manager. Weekly hours: 37.5.

Equal Employment Opportunity

Verizon is an equal‑opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.