Business Systems Graduate - Application Support

Verizon; Limerick; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Health resources

Flexible working

Education assistance

Training programs

Volunteer opportunities

Job summary

Verizon is seeking an Application Support Engineer within the Global Supply Chain, Sourcing and Sustainability group. You will provide operational support for the organization and resolve application issues, partnering with Global Technology Services when needed to address functionality and interface gaps.

This hybrid role is based in Ireland, involving data analysis, training delivery, documentation creation, and collaboration across cross-functional teams to improve operations and user

Qualifications

• Degree in Business Information Systems, Technology management, or related discipline.
• Right to work in Ireland; no sponsorship provided.
• Co-op or internship experience with relevant projects.

Responsibilities

• Provide operational support for Global Supply Chain applications.
• Resolve application fallout errors and drive resolutions for gaps.
• Test fixes and enhancements prior to end-user acceptance.

Skills

Strong organisational skills

Interpersonal communication

Multitasking ability

Google G-Suite proficiency

Microsoft Office proficiency

Education

Bachelor's in Business Information Systems / Tech mgmt with Computing

Tools

SAP (S4 HANA, Ariba, IBP)

Google G-Suite

Microsoft Office

Job description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

As the Application Support within the Verizon Global Supply Chain, Sourcing and Sustainability group, you will contribute efforts on operational support for the organization and clear application issues. You will work in a cross-functional and cross-organizational environment (including Third party partners) to facilitate and deliver operational resolutions. You will partner with Global Technology Services colleagues when additional assistance is needed to resolve application issues tied to functionality and / or interfaces.

What You’ll Be Doing…

As the Application Support Engineer in the Business Systems and Intelligence (BSAI) team, you will be working in the various areas within application support, business analytics, systems & process architecture.

• Understanding operational business challenges across Global Supply Chain, Sourcing and Sustainability
• Carrying out data analyses, assisting with interpretation and providing data-driven recommendations
• Providing consultative insight into business performance, where needed, and suggests areas and methods of improving operations to the business.
• Implementing and overseeing analytical approaches and methodologies.
• Identifying, owning and resolving application fallout errors and driving resolutions to gaps in application functionality
• Identifying, owning, and Testing functionality on fixes, enhancements or new releases prior to end-user acceptance
• Creating documentation related to upcoming functionality releases
• Creating and delivering training to end users

What We’re Looking For...

You’ll need to have:

• Graduated with a degree in Business Information Systems, Technology management Business with Computing, or a related discipline
• To be considered for this role, applicants must already hold a valid right to work in Ireland. We are currently unable to support employment permit sponsorship.
• A related co-op or internship experience, with proven project and work experience (a portfolio is helpful)
• Exposure to enterprise software systems.
• Strong organisational skills
• Experience using Google G-Suite Applications and Microsoft Office Applications

Even Better If You Have

• Exposure, knowledge or proficiency in SAP application suites (S4 HANA, Ariba, IBP) or related systems
• Experience in system testing
• Good team player, well organized and self-starter
• Ability to work independently and within a team in a fast-paced environment
• Strong interpersonal communication skills with ability to multitask

Why Verizon?

Verizon is committed to maintaining a Total Rewards package which is competitive, valued by our employees, and differentiates us as an Employer of Choice.

• We are a ‘pay for performance’ company and your contribution is rewarded through competitive salaries and performance-based incentives. We create an opportunity for us all to share in the success of Verizon and the value we help to create through this broad-based discretionary equity award programme.
• Your benefits are market competitive and delivered by some of the best providers.
• You are provided with a full spectrum of health and wellbeing resources, including a first-in-class Employee Assistance Programme, to empower you to make positive health decisions.
• We offer generous paid time off benefits to help you manage your work-life balance and opportunities for flexible working arrangements*.
• Verizon provides training and development for all levels, to help you enhance your skills and develop your career, from funding towards education assistance, award-winning training, online development tools, and access to industry research.
• You will be able to take part in volunteering opportunities as part of our environmental, community, and sustainability commitment.
• Benefit packages are tailored to the specific country where a position is based.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

37.5

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.