Be at the heart of our transformation journey.
As a Change Management Co-Ordinator, you will play a key role in helping our people successfully navigate and embrace business and technology change across the Group. Working alongside project teams, business leaders and key stakeholders, you will turn transformation plans into meaningful change that people understand, engage with and adopt.
From supporting major SAP and business transformation programmes to shaping communications, facilitating engagement and measuring readiness, you will help ensure that change lands successfully across the organisation.
This is an exciting opportunity for someone who enjoys working with people, thrives in a fast-paced transformation environment and wants to make a visible impact on how the organisation evolves.
Key Responsibilities
- Drive change from plan to adoption by supporting the delivery of engaging, people-focused change strategies across transformation initiatives.
- Partner with stakeholders across the business to understand how change will impact teams, roles, processes and ways of working.
- Develop compelling and targeted change communications that bring transformation to life and create understanding and buy-in.
- Lead and coordinate stakeholder engagement activities, workshops, briefings and employee sessions.
- Assess organisational readiness and identify potential barriers to successful adoption, putting plans in place to address them.
- Work closely with project, technology and training teams to create a joined-up approach to transformation.
- Develop innovative engagement and adoption activities that help employees feel informed, supported and confident throughout periods of change.
- Gather employee feedback and use insights to continuously improve the change experience.
- Track change activity, readiness, risks and adoption metrics, providing clear updates to programme leadership.
- Create high-quality change materials including stakeholder plans, impact assessments, communications, engagement plans and readiness assessments.
- Champion a people-first approach to transformation, helping build a culture that is open and ready for continuous change.
Experience & Qualifications
- 3+ years' experience in change management, organisational transformation, business change or a similar role.
- Experience working on business transformation, technology or ERP programmes; SAP experience would be a strong advantage.
- A solid understanding of change management methodologies and approaches to stakeholder engagement and adoption.
- Experience delivering change communications and engagement activities across different audiences.
- Strong facilitation, presentation and influencing skills.
- Excellent written and verbal communication skills, with the ability to make complex change simple and engaging.
- Highly organised, proactive and comfortable managing multiple priorities within a fast-moving transformation environment.
- A collaborative mindset with the confidence to build relationships and influence stakeholders at all levels.
- A genuine interest in people, technology and how organisations successfully adapt to change.
What You'll Bring
- Energy: You enjoy creating momentum and getting people behind change.
- Influence: You can bring stakeholders with you, even when the change is complex.
- Creativity: You find engaging ways to communicate and connect with different audiences.
- Empathy: You understand that successful transformation starts with people.
- Drive: You take ownership and make things happen.
- Curiosity: You're interested in how technology and new ways of working can improve the business.
In short: this isn't simply a role about coordinating change activities — it's an opportunity to help shape how transformation is experienced across the organisation and make a tangible difference to its success.