Salesforce FMCG System Analyst

Fruition Group Ireland; Dublin; On-site; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Share option

Health cover and Dental

Pension

25 days minimum leave

Job summary

Fruition Group Ireland is seeking an experienced Customer Development & In-Field Technology Specialist to join its EMEA technology team in Dublin. This role bridges commercial requirements with global technology, designing, optimizing and supporting field-sales systems through Salesforce, Data Cloud and AI-driven analytics.

You will configure Salesforce platforms, collaborate with regional teams and drive retail execution, route planning and ERP integrations, delivering scalable solutions for

Qualifications

• Minimum of five years' experience as an IT Business Analyst, Technology Specialist or similar supporting Sales/Go-to-Market functions.
• Strong hands-on experience configuring and administering Salesforce platforms.
• Experience with Salesforce Consumer Goods Cloud or similar retail-execution platforms.
• Understanding of Salesforce Data Cloud, data modelling, customer segmentation and analytics.
• Experience gathering requirements and translating commercial needs into technical specifications.
• Knowledge of API integrations, middleware, and data movement between field apps and central systems.
• Experience integrating Salesforce or sales apps with ERP and order-management platforms.
• Excellent communication skills with technical and non-technical stakeholders.
• Relevant degree in Computer Science, IT, Business Systems or related discipline.
• Salesforce Life Sciences Cloud experience.
• Salesforce certifications such as Administrator, Application Architect or Consumer Goods Cloud accreditation.
• Experience in FMCG/CPG/retail sectors.
• Strong understanding of field-sales processes, retail execution, route planning and trade promotions.

Responsibilities

• Partner with Sales, Commercial and Customer Development to translate business requirements into scalable tech solutions.
• Support design and ongoing development of field-sales technology architecture.
• Configure and administer Salesforce platforms (profiles, security, workflows, objects).
• Support Salesforce Consumer Goods Cloud and other SFA solutions used by in-field teams.
• Optimize Salesforce Data Cloud with data modelling, customer profiles and segmentation.
• Help develop AI-driven analytics and next-best-action capabilities using sales and customer data.
• Ensure data integration between field apps, category-management platforms, order-management systems and ERP.
• Lead regional functional approach to retail execution and in-field sales tech.
• Collaborate with global teams to align regional solutions with standards.
• Assess emerging retail technologies and promote best practices across EMEA.

Skills

Salesforce administration

Salesforce architecture

Data modelling

Data analytics

API integrations

ERP integration

Stakeholder engagement

Go-to-market support

Education

Bachelor's degree in Computer Science / IT / Business Systems

Tools

Salesforce Consumer Goods Cloud

Sales Cloud

Salesforce Data Cloud

Job description

Our client, a leading global organisation, is seeking an experienced Customer Development & In-Field Technology Specialist to join its EMEA technology team in Dublin.

This position will act as the bridge between regional commercial requirements and global technology teams, helping to design, optimise and support the systems used by field-sales functions across the organisation.

The successful candidate will combine strong IT business analysis experience with hands-on Salesforce expertise. They will support the continued development of the organisation's sales technology ecosystem, including retail execution, route planning, customer data and AI-driven analytics.

Key Responsibilities

• Partner with Sales, Commercial and Customer Development teams to understand business requirements and translate them into scalable technology solutions.
• Support the design and ongoing development of the organisation's field-sales technology architecture.
• Configure and administer Salesforce platforms, including user profiles, security, workflows and custom objects.
• Support Salesforce Consumer Goods Cloud and other Sales Force Automation solutions used by in-field teams.
• Optimise Salesforce Data Cloud through data modelling, customer profiles, segmentation and actionable insights.
• Help develop AI-driven analytics and next-best-action capabilities using sales and customer data.
• Ensure effective data integration between field applications, category-management platforms, order-management systems and ERP solutions.
• Lead the regional functional approach to retail execution and in-field sales technology.
• Work closely with global application, data engineering and development teams to align regional solutions with wider technology standards.
• Assess emerging retail technologies and promote best practices across the EMEA region.

Experience Required

• A minimum of five years' experience as an IT Business Analyst, Technology Specialist or similar professional supporting Sales, Commercial or Go-to-Market functions.
• Strong hands-on experience configuring and administering Salesforce platforms.
• Demonstrable experience with Salesforce Consumer Goods Cloud or a comparable retail-execution platform.
• Good understanding of Salesforce Data Cloud, data modelling, customer segmentation and analytics.
• Experience gathering requirements and translating complex commercial needs into technical specifications.
• Strong knowledge of API integrations, middleware and the movement of data between field applications and central business systems.
• Experience integrating Salesforce or sales applications with ERP and order-management platforms.
• Excellent communication skills, with the ability to engage effectively with both technical and non-technical stakeholders.
• A relevant degree in Computer Science, Information Technology, Business Systems or a related discipline.
• Salesforce Life Sciences Cloud experience.
• Salesforce certifications such as Salesforce Administrator, Application Architect or Consumer Goods Cloud accreditation.
• Previous experience within the FMCG, consumer goods, retail or CPG sectors.
• Strong understanding of field-sales processes, retail execution, route planning and trade promotions.
• Bonus
• Share option
• Health cover and Dental
• Pension
• 25 days minimum leave

The Opportunity

This is an opportunity to take on a highly visible EMEA position within a global organisation undergoing significant investment in Salesforce, data and AI-led commercial technology.

The successful candidate will influence the future direction of the organisation's field-sales ecosystem while working closely with senior commercial stakeholders, regional technology teams and global application specialists.