Salesforce Delivery Lead - Senior Manager - Technology Consulting - Advisory

PwC; Dublin; On-site; EUR 120,000 - 170,000; Full time

Benefits offered by this job

PwC perks

Job summary

PwC Ireland is seeking a Senior Manager in Advisory to lead Salesforce consulting engagements, guiding projects from strategy through delivery and client enablement. You will collaborate with teams in Ireland and across EMEA to drive outcomes, coach junior colleagues, and identify new business opportunities.

The role requires deep Salesforce expertise, strong communication, and a proven ability to manage complex programs within a matrix environment.

Qualifications

• Minimum 7 years of experience running medium to large projects and/or programmes in CRM and integrated systems, specifically Salesforce.
• Knowledgeable about project management and agile methodologies, and willingness to learn the PwC way of applying these in our engagements.
• Commercial awareness and ability to balance delivery need vs budget.
• Strong team player with the interest to coach and mentor junior colleagues.
• Experience of leading distributed onshore and offshore delivery teams.
• Experience of having worked in a matrix environment.
• Self-motivated and able to work without daily supervision.
• Excellent communication skills - must be able to understand and articulate technical subjects and issues and discuss them with clients.

Responsibilities

• Leadership of client engagements that includes project planning & budgeting, as well as implementation of the delivery.
• Working with PwC teams both in Ireland and across EMEA.
• Proactively managing the various stakeholders both on the client side and internal to PwC (e.g. industry sector teams).
• Identifying and developing new business opportunities with new or existing clients.
• Producing proposals and presenting to clients.

Skills

Salesforce

Project management

Agile methodologies

Leadership

Stakeholder management

Team coaching

Distributed delivery

Matrix environment

Tools

Salesforce

Job description

Line of Service

Advisory

Industry/Sector

Specialism

Management Level

Senior Manager

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

A career within our Salesforce Consulting practice will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.

Purpose-led work you’ll be part of

As a Senior Manager, you’ll work as part of a team of problem solvers, with experience of leading teams to help clients solve complex business issues from strategy to execution.Responsibilities include:

• Leadership of client engagements that includes project planning & budgeting, as well as implementation of the delivery




• Working with PwC teams both in Ireland and across EMEA




• Proactively managing the various stakeholders both on the client side and internal to PwC (e.g. industry sector teams)




• Identifying and developing new business opportunities with new or existing clients




• Producing proposals and presenting to clients

Experiences and skills

• Minimum 7 years of experience running medium to large projects and/or programmes in CRM and integrated systems, specifically Salesforce




• Knowledgeable about project management and agile methodologies, and willingness to learn the PwC way of applying these in our engagements




• Commercial awareness and ability to balance delivery need vs budget




• Strong team player with the interest to coach and mentor junior colleagues




• Experience of leading distributed onshore and offshore delivery teams




• Experience of having worked in a matrix environment




• Self-motivated and able to work without daily supervision




• Excellent communication skills - must be able to understand and articulate technical subjects and issues and discuss them with clients.

Our Commitment To You

We're committed to building an inclusive culture that empowers our people to thrive and feel a sense of belonging at PwC. Weseekto attract talented people fromdifferent backgroundswith diverse perspectives who can bring innovation and creativity.At PwC, your hard workdoesn'tgo unnoticed. We celebrate your achievements not just within thefirm, but among your peers as well. Our rewards are designed to fit your unique lifestyle and needs.And because being part of PwC should be rewarding every day,you'llhave access to PwCperks a handpickedselectionof exclusive discounts, experiences, and extras just for being part of our team.

Application Support

We are committed to an inclusive recruitment experience. If yourequireany adjustments during the application or interview process, please let us know([e-mail]). All requests will be treated confidentially and supported wherever possible to help youshowcaseyour strengths.

PwC Ireland is committed to creating an environment that promotes equality and dignity at work. Working together in an inclusive environment enables us to harness the collective and complementary skills, knowledge, background, and networks of our people.

Education

(if blank, degree and/or field of study not specified)

Certifications

(if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Coaching and Feedback, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Influence, Innovative Design, Intellectual Curiosity {+ 26 more}

Desired Languages

(If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

No

Job Posting End Date