Sales & Operation Administrator

Trinity Med; Dublin; Hybride; EUR 32 000 - 45 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Supportive team environment

Growth opportunities

Training and development opportunities

Résumé du poste

Trinity Medical is seeking a motivated Sales and Operations Administrator to join our growing team. The role provides administrative and coordination support across Sales, Service and Operations, ensuring day-to-day activities run smoothly and professionally.

You will coordinate remote sales activity, manage CRM data, assist with quotations and marketing campaigns, and help keep stock, orders and service schedules on track as we expand.

Qualifications

• Previous experience in an administration, coordination, or business support role.
• Experience with CRM systems and MS Office.
• Strong organisational skills and attention to detail.

Responsabilités

• Coordinate and support remote Sales Executives and align with priorities.
• Use sales metrics to prioritise tasks and provide admin support.
• Prepare quotations, proposals, and documentation for the sales team.
• Maintain CRM systems and ensure data accuracy.
• Assist with marketing campaigns and customer engagement.
• Handle service, operations, and general admin tasks for day-to-day operations.
• Attend exhibitions and events to support sales and marketing.

Connaissances

Strong organisational & multitasking

Sales support experience

Attention to detail

Team player with proactive approach

Outils

MS Office

CRM systems

Description du poste

Trinity Medical is seeking a motivated and organised Sales and Operations Administrator to join our growing team. This role is central to the smooth running of the business and will provide administrative and coordination support across Sales, Service, and Operations.

The successful candidate will play a key role in ensuring day-to-day business activities run efficiently, supporting internal teams while maintaining a high level of professionalism, organisation, and attention to detail.

This position would suit someone who enjoys working in a fast-paced environment and is comfortable managing multiple responsibilities while supporting business growth.

Key Responsibilities

• Coordinate and support remote Sales Executives, ensuring clear communication and alignment with business priorities
• Use sales metrics as a primary driver for task prioritisation and administrative support
• Coordinate daily activity to support overall sales and operational focus
• Assist the sales team with preparation of quotations, proposals, and documentation
• Review sales orders where appropriate to support sales performance and identify opportunities to maximise results
• Maintain CRM systems and customer databases ensuring data accuracy
• Support customer onboarding and documentation
• Relationship manage existing customer base
• Assist with marketing campaigns across various platforms, supporting promotional activity and customer engagement
• Attend exhibitions, conferences, and study days where required to support the sales and marketing function

Service Administration

• Coordinate service schedules and engineer appointments in conjunction with Engineering team
• Log and track service requests, breakdown calls, and job updates
• Liaise with engineers and customers regarding service timelines and updates
• Act as a relationship contact with customer sites to obtain Purchase Orders (POs) where applicable for scheduled maintenance or breakdown work
• Maintain accurate service documentation and records

Operations Support

• Assist with purchasing and supplier coordination
• Be familiar with creating sales orders, dispatching, invoicing, and the overall order fulfilment process, supporting the Operations Department and working in conjunction with the existing team
• Support stock and inventory administration
• Maintain accurate administrative and operational documentation
• Ensure operational procedures and records are kept up to date

General Administration

• Provide day-to-day administrative support to the wider team
• Manage incoming emails and phone queries
• Maintain organised digital and physical filing systems
• Assist management with reports, data entry, and operational tasks

Skills & Experience

• Previous experience in an administration, coordination, or business support role
• Strong organisational and multitasking skills
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• High attention to detail and accuracy
• Experience supporting sales teams or remote sales teams
• Experience with CRM systems
• Experience assisting with marketing or promotional campaigns
• Sales background or an aptitude towards sales and commercial functions is a strong advantage
• Experience in a medical, healthcare, or technical sector

Personal Attributes

• Professional, organised, and reliable
• Strong problem-solving ability
• Team player with a proactive approach
• Highly motivated and driven with a positive attitude
• Ability to work effectively within a fast-growing and evolving company environment
• Comfortable working with targets, metrics, and performance data

What We Offer

• Competitive salary (based on experience)
• Supportive and collaborative team environment
• Opportunity to grow within a developing company
• Training and development opportunities