Sales Office Supervisor

Slieve Russell Hotel Golf & Country Club; Ballyconnell; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Career development

Gym & Leisure Centre

Health & wellbeing programme

Free meals on duty

Pension & sick pay

Staff discounts

Award-winning team

Job summary

Slieve Russell Hotel Golf & Country Club is seeking a Sales & Events Office Supervisor to lead a busy team and drive wedding, conference and event sales. The role focuses on building strong client relationships and delivering exceptional guest experiences from enquiry through to delivery.

The ideal candidate will have supervisory experience, a strong sales mindset and excellent communication, with a professional, proactive approach to teamwork and guest satisfaction.

Qualifications

• Experience supervising a team in a hotel, events, or sales office environment.
• Strong sales ability with a focus on revenue generation.
• Excellent customer service and relationship-building skills.
• Outstanding organisational and time-management capabilities.

Responsibilities

• Lead and support the Sales & Events team to deliver exceptional guest experiences.
• Coordinate weddings, conferences, and private functions from enquiry to completion.
• Build relationships with clients, conduct show-arounds and present facilities.
• Drive sales and upsell to maximise revenue and new business opportunities.
• Oversee event planning including menus, accommodation, and function sheets.
• Collaborate with hotel departments to ensure seamless event delivery.
• Maintain accurate records, follow up on enquiries and uphold high service standards.

Skills

Supervisory experience

Sales focus

Customer service

Organisational skills

Proactive attitude

Job description

An exciting opportunity has arisen to join our team as Sales & Events Office Supervisor at the Slieve Russell Hotel.

We are seeking an enthusiastic, highly motivated and experienced individual with strong leadership, organisational and sales skills to supervise our busy Sales & Events Office.

The successful candidate will play a key role in leading and supporting the team, driving wedding, conference and event sales, building strong client relationships and ensuring exceptional guest experiences from initial enquiry through to event delivery.

Key Responsibilities

• Lead, motivate and support the Sales & Events team, ensuring excellent customer service and efficient day-to-day operations.
• Manage and coordinate weddings, conferences, corporate events and private functions from initial enquiry through to completion.
• Build strong relationships with existing and prospective clients, conducting hotel show-arounds and showcasing our facilities.
• Drive sales, convert enquiries into confirmed bookings and maximise revenue through upselling and identifying new business opportunities.
• Oversee event planning, including menus, accommodation, function sheets, schedules and special requirements.
• Work closely with all hotel departments to ensure the seamless planning and delivery of events.
• Maintain accurate booking records, follow up on enquiries and ensure the highest standards of service and professionalism.

The Ideal Candidate

• Previous supervisory or team leadership experience, preferably within a hotel Sales, Weddings or Events office environment.
• Strong sales ability with a commercial focus and a passion for delivering exceptional guest experiences.
• Excellent communication, interpersonal and customer service skills.
• Strong organisational and time-management skills with exceptional attention to detail.
• A professional, enthusiastic and proactive approach with a positive can-do attitude.

Excellent Employee Benefits & Career Opportunities

• Competitive salary and incentives.
• Career development, training and progression opportunities.
• Free use of our Gym & Leisure Centre.
• Employee Health & Wellbeing Programme.
• Complimentary meals while on duty.
• Company Pension, Sick Pay and Maternity Schemes.
• Discounted employee rates across hotel accommodation, dining, spa, golf and other services.
• The opportunity to work with an award-winning team recognised as one of Ireland's Best Workplaces in Hospitality.