Sales Office Supervisor

The Slieve Russell Hotel; Ballyconnell; On-site; EUR 30,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Career development

Gym access

Free meals

Pension scheme

Sick pay

Maternity support

Discounted rates

Award-winning team

Job summary

The Slieve Russell Hotel is seeking a Sales & Events Office Supervisor to lead our busy Sales & Events Office. You will drive wedding, conference and event sales, build strong client relationships and oversee the journey from initial enquiry through to event delivery, ensuring exceptional guest experiences.

You will supervise the Sales & Events team, coordinate with hotel departments, and focus on upselling and securing new business opportunities while maintaining high standards of service.

Qualifications

• Supervisory or team leadership experience in hotel Sales/Events.
• Strong sales ability with a focus on guest experience.
• Excellent communication and organisational skills.

Responsibilities

• Lead and support the Sales & Events team to deliver excellent customer service.
• Coordinate weddings, conferences, corporate events and private functions from enquiry to completion.
• Build relationships with existing and prospective clients and showcase facilities.
• Drive sales and upsell to maximise revenue and identify new business opportunities.
• Oversee event planning including menus, accommodation, function sheets and schedules.
• Collaborate with hotel departments to ensure seamless event delivery.
• Maintain accurate booking records and follow up on enquiries.

Skills

Sales

Leadership

Event management

Customer service

Communication

Job description

Location: On site / Doon, Ballyconnell, Co. Cavan, Ireland
job type: Permanent / Full-time
Sector and subsector: Commercial & Marketing | Hospitality
Salary: Negotiable salary

An exciting opportunity has arisen to join our team as Sales & Events Office Supervisor at the Slieve Russell Hotel.

We are seeking an enthusiastic, highly motivated and experienced individual with strong leadership, organisational and sales skills to supervise our busy Sales & Events Office.

The successful candidate will play a key role in leading and supporting the team, driving wedding, conference and event sales, building strong client relationships and ensuring exceptional guest experiences from initial enquiry through to event delivery.

Key Responsibilities

• Lead, motivate and support the Sales & Events team, ensuring excellent customer service and efficient day-to-day operations.
• Manage and coordinate weddings, conferences, corporate events and private functions from initial enquiry through to completion.
• Build strong relationships with existing and prospective clients, conducting hotel show-arounds and showcasing our facilities.
• Drive sales, convert enquiries into confirmed bookings and maximise revenue through upselling and identifying new business opportunities.
• Oversee event planning, including menus, accommodation, function sheets, schedules and special requirements.
• Work closely with all hotel departments to ensure the seamless planning and delivery of events.
• Maintain accurate booking records, follow up on enquiries and ensure the highest standards of service and professionalism.

The Ideal Candidate

• Previous supervisory or team leadership experience, preferably within a hotel Sales, Weddings or Events office environment.
• Strong sales ability with a commercial focus and a passion for delivering exceptional guest experiences.
• Excellent communication, interpersonal and customer service skills.
• Strong organisational and time-management skills with exceptional attention to detail.
• A professional, enthusiastic and proactive approach with a positive can-do attitude.

Excellent Employee Benefits & Career Opportunities

• Competitive salary and incentives.
• Career development, training and progression opportunities.
• Free use of our Gym & Leisure Centre.
• Complimentary meals while on duty.
• Company Pension, Sick Pay and Maternity Schemes.
• Discounted employee rates across hotel accommodation, dining, spa, golf and other services.
• The opportunity to work with an award-winning team recognised as one of Ireland's Best Workplaces in Hospitality.

Join our award-winning team and play a key role in creating exceptional experiences at the Slieve Russell Hotel.