Sales Manager

The Address Citywest; Dublin; On-site; EUR 50,000 - 80,000; Full time

Job summary

The Address Citywest in Dublin is seeking a motivated Sales Manager to lead business development, shape sales strategy and drive new opportunities for the hotel group. You will identify corporate clients, build lasting relationships, present proposals, collaborate with marketing and product teams, and ensure seamless client onboarding and robust reporting.

This full-time role requires strong negotiation, planning and leadership, with a focus on delivering measurable targets and exceptional

Qualifications

• Strong communication and presentation skills.
• Experience in B2B sales and hospitality sector is a plus.
• Ability to develop and execute sales strategies.

Responsibilities

• Identify and develop new business opportunities with corporate clients.
• Build and maintain client relationships with key decision-makers.
• Conduct regular meetings and presentations to clients.
• Assist in sales strategy and planning to achieve targets.
• Monitor market trends and competitor activities to improve strategies.
• Solicit new business using various channels and data sources.
• Negotiate terms and close deals in line with policies.
• Collaborate with marketing, product, and customer service teams.
• Maintain accurate CRM records and report sales performance.
• Participate in customer-facing activities for Dublin hotels.
• Ensure coordination of rates with reservations and accounts.
• Establish lasting relationships and provide professional service.
• Strive to meet measurable targets under the performance plan.
• Attend meetings and adapt to business needs; comply with procedures.

Skills

Oral communication

Sales planning

Microsoft Excel

Communication training

Negotiation

Identifying new opportunities

Sales processes

Consultative approach

Sales target

Job description

The Address Citywest is looking for a motivated Sales Manager to join our team and play a key role in growing our business, developing sales strategies, and identifying new opportunities.

Responsibilities:

• Identify and Develop New Business Opportunities: Research and target potential corporate clients. Generate leads through various channels such as networking, cold calling, and industry events.
• Build and Maintain Client Relationships: Develop and maintain strong, long-lasting relationships with key decision-makers.
• Conduct regular meetings and presentations to existing and potential clients.
• Sales Strategy and Planning: Assist in the development and implementation of effective sales strategies to achieve sales targets. Prepare and present sales proposals and contracts tailored to client needs.
• Market Research and Analysis: Stay updated on industry trends, market conditions, and competitor activities. Analyse market data to identify new opportunities and improve sales strategies.
• Solicits new business from non-deployed small business accounts, reader boards, and leads sent through internal referral mechanisms.
• Solicits potential new accounts or business opportunities by leveraging business intelligence provided by Sales & Marketing Planning and Support or other third-party data sources to generate leads.
• Negotiation and Closing Deals: Negotiate terms and conditions with clients to close deals. Ensure all sales activities comply with company policies and legal regulations.
• Collaboration and Coordination: Work closely with the marketing and product development teams to align sales strategies with company objectives. Coordinate with the customer service team to ensure seamless client onboarding and support.
• Reporting and Documentation: Maintain accurate records of all sales activities and client interactions in the CRM system. Prepare regular reports on sales performance and forecast future sales trends.
• Conducts customer facing sales activities on behalf of Dublin hotels in partnership with the team as appropriate. (e.g., lunch and learns, social hours, company of the month activities, local industry events, Convention and Visitors Bureau (CVB) Activities, etc.).
• To ensure all sales administration work is complete, follow-up calls, research calls, rate contracts etc and communicate all negotiated rates to reservation, front office and accounts.
• To be strategic in establishing lasting, favorable relationships with customers/ accounts and provide them with an intelligent, co-operative professional service.
• Strive to meet measurable targets and goals as per the performance management plan.
• To become an active member/colleague of the company sales & marketing team and attend regular hotel and company meetings as required.
• Comply with all company procedures to include all statutory procedures- Fire Health & Safety, hygiene.
• To carry out any other reasonable task as assigned by management to meet with business needs.

Brand Standards:

• To ensure all printed material, advertising and promotions are approved before issuing.
• To ensure that all branded materially used in the hotel or circulated from the hotel is in line with brand standards
• To promote all marketing initiatives where appropriate.
• To ensure that the agreed level of branded stock is to hand and all hotel publicity material is monitored.

Quality & Customer Service:

• To work with the hotel team to ensure new & existing companies are looked after, ensuring they receive excellent service to grow a loyal relationship with the customers.
• To deal with any queries or complaints that may arise in a professional and efficient manner, making sure to notify the relevant manager of any problems that have occurred.

Communication, Teamwork & Leadership:

• To attend weekly/monthly sales meetings & regular meetings with the management team as requested.
• To lead by example, specifically with regard to personal presentation, punctuality, attendance, application to work, team work and customer care.
• To be flexible with regard to working hours, travel and place of work
• To be conscious of expenditure in relation to travel, accommodation etc, and to find the best value when possible.

The job holder will also:

• Observe and adhere to the companies’ policies and procedures, undergoing relevant training and development to fulfil the requirements of the hotel and the post.
• This job description is designed to highlight the key areas of work. Annual objectives will be agreed. The duties & responsibilities listed above are not intended to be exhaustive, but are set out to indicate the main areas of activity currently expected by a Sales Executive. The Sales Executive will be expected to adopt a flexible approach to the needs of the service. This job description is an outline of the role & function; it is not intended to be specific for all tasks.

• Employment Type

  Full-time

• Skills
  • Oral Communication
  • Sales Planning
  • Microsoft Excel
  • Communication Training
  • Negotiation
  • Identifying New Opportunities
  • Sales Processes
  • Consultative Approach
  • Sales Target

Compensation: Competitive salary