Sales Manager

The Address Connolly; Dublin; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Discounted hotel stays

Staff meals on duty

Long service awards

Job summary

The Address Connolly in Dublin is seeking a Sales Manager to drive revenue by identifying and developing new corporate business opportunities, while maintaining strong client relationships and delivering tailored hotel solutions.

You will lead sales initiatives, coordinate with marketing and product teams, and ensure seamless onboarding and exceptional service for key accounts. Strong initiative and market awareness are essential.

Qualifications

• Fully aware of The Hotels products and local competitors.
• Understand hotel pricing structure and current market rates.
• Understand seasonality, peak periods, and demand.
• Know the corporate travel market including GDS as a channel.
• Understand social media communications.
• Ability to work on own initiative.

Responsibilities

• Identify and develop new business opportunities with corporate clients.
• Build and maintain strong client relationships.
• Conduct regular meetings and presentations to clients.
• Assist in sales strategy and prepare tailored proposals and contracts.
• Analyze market data to identify opportunities and improve sales strategies.
• Solicit new business from non-deployed small business accounts and leads.
• Negotiate terms and close deals, ensuring compliance with policies and regulations.
• Coordinate with marketing and product teams to align sales strategies with objectives.
• Maintain CRM records and report sales performance and forecast trends.
• Support Dublin hotels in events and local industry activities.
• Communicate negotiated rates to reservation, front office and accounts.
• Provide professional service to establish lasting customer relationships.
• Strive to meet targets per performance plan.
• Attend hotel and company meetings as required.
• Adhere to safety and health procedures and other responsibilities as assigned.

Skills

Market awareness

Pricing knowledge

Seasonality understanding

Corporate travel market

Social media

Initiative

Job description

Position: Sales ManagerLocation: The Address Connolly

The Sales Manager is responsible for driving sales growth by identifying and developing new business opportunities with corporate clients. This role involves building and maintaining strong client relationships, understanding client needs, and delivering tailored solutions to meet those needs. Drives revenue to achieve Hotel’s topline goals for each of their represented hotels by proactively soliciting all business segments; to include new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads.

Knowledge

• To be fully aware of The Hotels products and services and those of the competitive set locally and nationally.
• Understand hotel pricing structure and be familiar with current rates in the market.
• Understanding of hotels seasonality, need periods and periods of high demand.
• Develop and understanding of the corporate travel market including Global Distribution Systems as a channel to the corporate market.
• Develop and understanding of social media communications.
• Ability to work on own initiative.

Key Responsibilities

• Identify and Develop New Business Opportunities: Research and target potential corporate clients. Generate leads through various channels such as networking, cold calling, and industry events.
• Build and Maintain Client Relationships: Develop and maintain strong, long-lasting relationships with key decision-makers.
• Conduct regular meetings and presentations to existing and potential clients.
• Sales Strategy and Planning: Assist in the development and implementation of effective sales strategies to achieve sales targets. Prepare and present sales proposals and contracts tailored to client needs.
• Market Research and Analysis: Stay updated on industry trends, market conditions, and competitor activities. Analyse market data to identify new opportunities and improve sales strategies.
• Solicits new business from non-deployed small business accounts, reader boards, and leads sent through internal referral mechanisms.
• Solicits potential new accounts or business opportunities by leveraging business intelligence provided by Sales & Marketing Planning and Support or other third-party data sources to generate leads.
• Negotiation and Closing Deals: Negotiate terms and conditions with clients to close deals. Ensure all sales activities comply with company policies and legal regulations.
• Collaboration and Coordination: Work closely with the marketing and product development teams to align sales strategies with company objectives. Coordinate with the customer service team to ensure seamless client onboarding and support.
• Reporting and Documentation: Maintain accurate records of all sales activities and client interactions in the CRM system. Prepare regular reports on sales performance and forecast future sales trends.
• 11.Conducts customer facing sales activities on behalf of Dublin hotels in partnership with the team as appropriate. (e.g., lunch and learns, social hours, company of the month activities, local industry events, Convention and Visitors Bureau (CVB) Activities, etc.).
• To ensure all sales administration work is complete, follow-up calls, research calls, rate contracts etc and communicate all negotiated rates to reservation, front office and accounts.
• To be strategic in establishing lasting, favorable relationships with customers/ accounts and provide them with an intelligent, co-operative professional service.
• Strive to meet measurable targets and goals as per the performance management plan.
• To become an active member/colleague of the company sales & marketing team and attend regular hotel and company meetings as required.
• Comply with all company procedures to include all statutory procedures- Fire Health & Safety, hygiene.
• To carry out any other reasonable task as assigned by management to meet with business needs.

Brand Standards

• To ensure all printed material, advertising and promotions are approved before issuing.
• To ensure that all branded materially used in the hotel or circulated from the hotel is in line with brand standards
• To promote all marketing initiatives where appropriate.
• To ensure that the agreed level of branded stock is to hand and all hotel publicity material is monitored.

Quality & Customer Service

• To work with the hotel team to ensure new & existing companies are looked after, ensuring they receive excellent service to grow a loyal relationship with the customers.
• To deal with any queries or complaints that may arise in a professional and efficient manner, making sure to notify the relevant manager of any problems that have occurred.

Communication, Teamwork & Leadership

• To attend weekly/monthly sales meetings & regular meetings with the management team as requested.
• To lead by example, specifically with regard to personal presentation, punctuality, attendance, application to work, team work and customer care.
• To be flexible with regard to working hours, travel and place of work

To be conscious of expenditure in relation to travel, accommodation etc, and to find the best value when possible.

Benefits

• Discounted hotel stays across the group for you and your friends & family
• Staff meals on duty
• Long service awards - celebrating your loyalty to the company with monetary rewards, additional time off and much more