Sales Enablement Coach & New-Hire Training Lead

Kaseya Careers; Dublin; Presencial; EUR 60.000 - 90.000; Jornada completa

Descripción de la vacante

Kaseya is seeking a Sales Trainer to join its GTM Onboarding team in Ireland, delivering New Hire Training and ramp support for sales reps. The role requires strong facilitation and coaching, with experience across live and virtual settings and familiarity with Salesforce and Showpad.

Responsibilities include coordinating sessions, creating content with instructional design, tracking progress, and supporting regional deliveries. Flex hours may be required to support other regions.

Formación

• 3–5 years of experience in sales training, enablement, or B2B SaaS sales.
• Proven ability to run engaging live and virtual training for groups of sellers.
• Strong coaching with direct feedback in role-plays and 1:1 coaching.
• Solid understanding of B2B sales cycles, discovery, and deal progression.
• Ability to translate complex products into clear guidance.
• Highly organized and adaptable in a fast-paced environment.
• Experience with Salesforce and Showpad.
• Bachelor’s degree or equivalent experience.
• Willingness to flex hours for other regions.

Responsabilidades

• Lead and facilitate live New Hire Training (BaseCamp, Day 0 to 15) for each cohort.
• Deliver everboarding sessions for ramp tail (Day 16 to 180), including reinforcement sessions, targeted coaching, and plug-and-play sessions for tenured or struggling reps.
• Provide 1:1 coaching and role-play feedback, helping reps connect classroom learning to real customer conversations.
• Review assessments and certifications, track rep progress, and flag at-risk reps to their managers and the Senior Manager.
• Answer new-hire questions, prepare upcoming sessions, and cover delivery for teammates as needed.
• Partner with the Senior Manager and the Instructional Design team to build and refine content, including competency-based tracks and e-learning for the tiered New Hire Training model.
• Contribute to onboarding improvement projects, such as piloting new session formats or assessments.
• Coordinate with SMEs and guest speakers to prepare sessions, and join prep calls and post-session debriefs.
• Share field feedback on what is and is not working so the program improves cohort over cohort.
• Partner with managers to reinforce training on the floor and support reps who need extra help ramping.
• Support delivery for other regions and time zones when assigned.
• Help run afternoon activity blocks, including role-play practice, e-learning check-ins, and certification prep.
• Maintain accurate records of coaching notes, assessment results, and session delivery in the team’s tracking tools.
• Model the sales behaviors and methodology the program teaches, reinforcing a consistent standard across every cohort.

Conocimientos

Facilitation

Coaching

Sales training

B2B SaaS

Virtual training

Salesforce

Showpad

LMS

Time-zone coordination

Educación

Bachelor’s degree or equivalent

Herramientas

Salesforce

Showpad

LMS platforms

Descripción del empleo

Kaseya is seeking a Sales Trainer to join its GTM Onboarding team in Ireland, delivering New Hire Training and ramp support for sales reps. The role requires strong facilitation and coaching, with experience across live and virtual settings and familiarity with Salesforce and Showpad.

Responsibilities include coordinating sessions, creating content with instructional design, tracking progress, and supporting regional deliveries. Flex hours may be required to support other regions.