Sales Development Trainee - NGO PubSec

Salesforce; Ireland; Hybrid; EUR 26,000 - 34,000; Full time

Job summary

Salesforce offers a 1-year Sales Development Trainee program for NGO PubSec in Dublin (Hybrid). You will join an elite SDR team, learning how to engage with future customers and applying AI-powered tools to craft effective outreach strategies.

The programme blends on-the-job training with structured study, leading to a QQI Level 5/6 qualification. You will gain foundational sales skills, process experience, and mentorship across Salesforce units.

Qualifications

• Demonstrates motivation to build a sales career with AI CRM leadership.
• Strong communication and interpersonal skills for outreach to NGOs and government.
• Willingness to learn and apply tools like Salesforce Customer 360 in daily tasks.

Responsibilities

• Qualify inbound leads and prioritise high-potential opportunities.
• Conduct strategic research to identify NGO/public sector opportunities.
• Support CRM data integrity and assist data-driven forecasting.

Skills

Sales Driven

Resilient & Goal-Oriented

Effective Communicator

Education

QQI Level 5/6 qualification

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

About Future Pathways

At Salesforce, we acknowledge that talent is everywhere, but opportunity is not. Millions of driven young people entering the workforce are disconnected from the economic mainstream, at a time when companies recognize a growing need for diverse and skilled employees. The goal of our Future Pathways programs is to create opportunities for employment at Salesforce or within the Salesforce ecosystem. Since 2009, we've supported over 1,400 diverse and ambitious young professionals in launching their careers with Salesforce. The diverse perspectives from our different programs fuel impactful business growth.

Job Category

Fixed Term & Temporary

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Location: Dublin (Hybrid)

Role Overview

As a Sales Development Trainee for NGO PubSec at Salesforce, you are not just starting a career in sales - you are joining the #1 AI CRM to redefine how Non-Governmental Organisations and the Public Sector operate. You be part of an elite SDR team, Sales Development is the first team to engage with our future customers. We are looking for curious, organised, and tenacious individuals to work closely with our sales teams, plan smart outreach, and consult prospects on how Salesforce can transform their impact and streamline their services.

This role blends sales development with operational excellence. You will leverage cutting-edge AI tools, like our Customer 360 platform, to streamline workflows and identify opportunities, building the foundational skills necessary to become a world-class Sales Development Representative (SDR).

A Unique Experience: Work & Qualification Blend

This 1-year programme is a unique opportunity to combine working towards a recognised qualification with real, hands-on experience in the role.

80% of your time will be spent on the job, applying your learnings, interacting with customers, and practising the core skills required to succeed in tech sales.

20% of your time will be dedicated to structured study.

In partnership with Skills to Advance, successful completion of this 1-year programme leads to a minimum of a QQI Level 5/6 qualification. You will start by understanding the business and our products before progressing to real customer interaction. Throughout the year, you will join a wide community of programme participants across multiple business units, receiving dedicated mentorship and holistic support to grow both personally and professionally.

Key Responsibilities

• Pipeline Development: Qualify inbound leads and prioritise high-potential opportunities within the NGO and Public Sector space using Customer 360 and AI-driven intelligence.
• Strategic Research: Use social media and intent signals to identify business opportunities and craft data-backed outreach strategies tailored to non-profits and government agencies.
• Operational Efficiency: Streamline internal workflows and maintain CRM data integrity to ensure our AI models and sales forecasting run at peak efficiency.
• Customer Engagement: Gain industry knowledge to develop a strong point of view for customers, learning the skills to build and maintain long-lasting relationships.
• Data Management: Support data cleaning and administrative tasks as business needs require, developing strong attention to detail and data hygiene practices

What We're Looking For

• Sales Driven: A clear desire to build a long-term career in professional sales and a passion for mastering the #1 AI CRM.
• Resilient & Goal-Oriented: A high level of accountability toward hitting targets and the resilience to remain positive through the challenges of high-volume outreach.
• Effective Communicator: Strong verbal, written, and presentation skills with the ability to convey complex value propositions