Sales Associate - Dublin (Ireland)

Inside Lvmh; Dublin; On-site; EUR 26,000 - 38,000; Full time

Job summary

Christian Dior Couture in Dublin is seeking a full-time Sales Associate with expertise in luxury retail to develop client relationships and become a specialist in Dior Couture.

You will greet, serve and advise customers, demonstrate product knowledge and stay aware of campaigns and promotions. You will also drive add-on sales while upholding the highest standards of housekeeping, display and customer service, with Monday-to-Sunday availability.

Qualifications

• Previous experience within luxury fashion.
• Excellent communication and relationship building skills.
• A passion for Christian Dior and our collections.
• Strong knowledge of fashion and trends.
• Must be able to work full-time (Monday-to-Sunday availability).

Responsibilities

• Greet, serve and advise customers to deliver the highest standard of customer service.
• Develop loyalty by building relationships with customers through a personal shopper approach.
• Demonstrate product knowledge and stay aware of campaigns, launches and promotions.
• Introduce add-on sales and maximise sales in line with targets.
• Handle customer complaints with guidance from the line manager.
• Monitor daily and weekly sales targets and department performance.
• Follow all stock management procedures.
• Maintain housekeeping and display standards in the department.
• Be conversant with selling systems, cash and exchange procedures.
• Maintain highest standards of housekeeping and retail standards.
• Take actions to maximise security and prevent theft.
• Ensure department operates per company procedures to minimise losses.
• Participate in team meetings and contribute positively.
• Carry out any additional duties as directed by management.

Skills

Excellent communication

Relationship building

Customer service

Job description

Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.

We are currently looking for a full-time Sales Associate with expertise in luxury retail to join our Dublin Team, to develop client relationships and to become a specialist in Dior Couture.

Job responsabilities

• To greet, serve and advise customers giving the highest standard of customer service at all times.
• Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.
• To demonstrate product knowledge and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
• Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets
• To deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure knowledge of sales targets and department performance on a daily and weekly basis
• Follow all stock management procedures
• Support the team to maintain the highest standards of housekeeping and display within the department.
• To be conversant with selling systems, cash and credit and exchange procedures.
• To maintain the highest standards of housekeeping and retail standards within the store
• Take all actions necessary to maximise security and prevent theft of product
• To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses.
• Participate in team meetings and make a positive contribution.
• To carry out any additional duties as directed by the management team.

Profile

• Previous experience within luxury fashion.
• Excellent communication and relationship building skills.
• A passion for Christian Dior and our collections.
• Strong knowledge of fashion and trends.
• Must be able to work full-time (Monday-to-Sunday availability).