Sales Associate - Dublin (Ireland)

LVMH Group; Dublin; On-site; EUR 28,000 - 42,000; Full time

Job summary

Christian Dior Couture in Dublin seeks a full-time Sales Associate with expertise in luxury retail to develop client relationships and become a specialist in Dior Couture. You will greet, serve and advise customers to the highest standard, build loyalty through personal shopper-style interactions, and stay informed about campaigns, launches and promotions.

Join Dior to contribute to an iconic House where your passion for fashion and exceptional service helps deliver unforgettable guest

Qualifications

• Previous experience within luxury fashion.
• Excellent communication and relationship building skills.
• A passion for Christian Dior and our collections.
• Strong knowledge of fashion and trends.
• Must be able to work full-time (Monday-to-Sunday availability).

Responsibilities

• Greet, serve and advise customers with the highest standard of service.
• Build customer loyalty through 1-2-1 personal shopper style interactions.
• Demonstrate product knowledge and stay aware of campaigns, launches and promotions.
• Introduce add-on sales and achieve targets.
• Deal effectively with customer complaints by liaising with the line manager.
• Track daily and weekly sales targets and department performance.
• Follow all stock management procedures.
• Maintain housekeeping and display standards within the department.
• Be conversant with selling systems, cash handling and exchange procedures.
• Maintain store standards and security to prevent theft.
• Ensure operations align with company procedures to minimize losses.
• Participate in team meetings and contribute positively.
• Carry out any additional duties as directed by management.

Skills

Luxury fashion

Excellent communication

Relationship building

Fashion knowledge

Tools

POS systems

Job description

Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.
We are currently looking for a full-time Sales Associate with expertise in luxury retail to join our Dublin Team, to develop client relationships and to become a specialist in Dior Couture.

Job responsibilities

Responsibilities:

• To greet, serve and advise customers giving the highest standard of customer service at all times.
• Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.
• To demonstrate product knowledge and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
• Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets
• To deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure knowledge of sales targets and department performance on a daily and weekly basis
• Follow all stock management procedures
• Support the team to maintain the highest standards of housekeeping and display within the department.
• To be conversant with selling systems, cash and credit and exchange procedures.
• To maintain the highest standards of housekeeping and retail standards within the store
• Take all actions necessary to maximise security and prevent theft of product
• To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses.
• Participate in team meetings and make a positive contribution.
• To carry out any additional duties as directed by the management team.

Profile

• Previous experience within luxury fashion.
• Excellent communication and relationship building skills.
• A passion for Christian Dior and our collections.
• Strong knowledge of fashion and trends.
• Must be able to work full-time (Monday-to-Sunday availability).

“Whatever you do – whether for work or pleasure – do it with passion! Live with passion,” wrote Christian Dior.
Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the métier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.