Luxury Retail Sales Associate — Clienteling & Omni-Channel

Tapestry; Dublin; On-site; EUR 28,000 - 30,000; Full time

Benefits offered by this job

Inclusive environment

Employee discount

Development programs

Volunteer day per year

Mobility opportunities

Social events

Diversity initiatives

Job summary

Coach in Dublin is seeking a Sales Associate to deliver an elevated, personalized shopping experience and meet daily store sales goals. You will support operations, participate in omni-channel selling, and help build brand loyalty with clients.

The role requires 1+ years in luxury fashion retail, POS proficiency, and strong English communication. A dynamic team environment and ongoing training are offered, with employee discounts and growth opportunities.

Qualifications

• 1+ years of sales experience; luxury retail preferred.
• Knowledge of fashion trends and competitors.
• Experience with POS operation and basic computer use (iPad/laptop).
• Walkie-talkie use and ability to read price/release sheets.
• Strong English proficiency; EU considerations welcome.

Responsibilities

• Represent Coach as a brand ambassador, adhering to style and service standards.
• Build lasting client relationships through styling and product expertise.
• Drive sales through cross-selling and tailored recommendations.
• Utilize POS, clienteling tools, and social platforms to capture data and encourage repeat purchases.
• Develop personal sales plans and meet KPIs.
• Source new customers and follow up to close sales.
• Maintain high energy on the floor and adapt selling techniques.
• Complete daily operational tasks (cash wrap, inventory, merchandising).

Skills

Luxury retail experience

Customer service

English proficiency

POS experience

Cash handling / basic computer skills

Social media savvy

Tools

POS system

iPad / laptop usage

Mobile POS

Walkie-talkie use

Job description

Coach in Dublin is seeking a Sales Associate to deliver an elevated, personalized shopping experience and meet daily store sales goals. You will support operations, participate in omni-channel selling, and help build brand loyalty with clients.

The role requires 1+ years in luxury fashion retail, POS proficiency, and strong English communication. A dynamic team environment and ongoing training are offered, with employee discounts and growth opportunities.