Sales Administrator

Aptus Broadband

Ireland

On-site

EUR 22,500 - 27,500

Full time

14 days+

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Benefits offered by this job

Free car parking

Hot Beverages Available

Relaxed Dress Code

1 hour from Dublin Airport

Easy Commute – Avoid the Traffic Jams

Accessible from M9 from either Dublin或

Job summary

Aptus Broadband is seeking a detail‑oriented sales support to join the team in Ireland. The role focuses on organising workflow for the Sales team, maintaining accurate customer records, and providing day‑to‑day guidance to colleagues in a fast‑paced broadband company.

You will update CRM data, answer queries, generate routine reports, and coordinate scheduling for engineers. Strong communication and time management are essential, with a proactive, team‑oriented mindset.

Qualifications

Attention to detail and high organisation.
Ability to organise workflow for Sales Team and manage multiple tasks.
Proficient in MS Office and basic CRM usage.

Responsibilities

Update customer records in the CRM, scan and file documents.
Answer phone queries and route to relevant department.
Prepare daily and weekly reports.
Handle general customer queries both internal and external.
Maintain tickets and assist scheduling for Engineers.

Skills

Organised

Teamwork

Communication

MS Office

Scheduling

Customer service

Problem solving

Time management

Tools

CRM system

MS Word

MS Excel

MS Outlook

Job description

Aptus Broadband is a Fibre and Wireless Internet Service Provider (WISP) based in the Southeast specializing in Broadband and Telephone Services for Rural Areas. Aptus Broadband offer a wide range of high-quality broadband and telephone services for both business and residential throughout the midlands and the Southeast. Aptus Broadband continues to grow and expand its business across the Ireland maintaining exceptional Broadband reliability and superior customer experience with a personal touch.

Candidate

Do you have excellent attention to detail and high organisational skills? Can you remain calm and focused in a high-pressure environment? Do you have a logical mind and enjoy problem solving? Can you do all of this while providing a superior customer experience? If you can answer yes to these questions, then you could be the person we are looking for.

You are a highly organised person who is adept at organising workflow for the Sales Team, maintaining customer confidence, and keeping multiple tasks moving forward. You are passionate about organisation and technology in equal measures, with the ability to provide day-to-day guidance to a team of enthusiastic co-workers. You are eager to learn and will be given the opportunity to progress within a fast-paced environment while being encouraged and given the opportunity to develop your career in a well-established successful broadband company.

Role

In this role, you will become a major part of our sales team, daily/weekly duties will include but not be limited to:

Updating customer records on the company CRM system, scanning, filing, and checking records
Answering phone queries and directing customers to the relevant department.
Daily and Weekly Reports
General customers queries both internal and external
Ticket maintenance and reporting
Creating and maintaining a schedule for our Engineers

Key Skills Required

Able to establish efficient and appropriate plans for self and others and adapt quickly and effectively to unexpected changes whilst still ensuring objectives are met.
Good understanding of scheduling, customer service, operations, and processes.
Ability to demonstrate basic troubleshooting skills.
Good working knowledge of using MS Office to a competent level within an office environment, especially MS Word, Excel and Outlook.
Ability to work in a team.
Excellent communication skills with a positive and professional ability dealing with internal and external customers.
Have a mature outlook with proven ability to deal with problems and solve them effectively.
Extremely organised, with high attention to detail and a strong work ethic.
Excellent time management skills and ability to effectively manage multiple tasks
Able to motivate yourself and others to ensure that work is carried out according to the schedule.
Self-motivated and able to work productively with minimal direction.
Have proactive and positive approach to tasks.

Taking care of our Team Members is most importance to us.

You will enjoy our broad range of attractive benefits, which enables you and our colleagues to enjoy life at any stage while growing a career path, with benefits such as: