Installation Technician

Circet IRE & UK; Connacht; On-site; EUR 32,000 - 50,000; Full time

Benefits offered by this job

Company Pension

Yearly Bonuses

Bonus Annual Leave Scheme

Death in Service

Promotional Opportunities

Job summary

Circet IRE & UK is seeking an Installations Technician for the West of Ireland (Galway/Mayo) to deliver full fibre broadband installation and repair services. The role emphasizes safety, customer experience, and high industry standards.

Applicants must hold a full clean manual driving license; training will be provided. The position involves outdoor, physically demanding work with a 40-hour week, Monday to Friday, including Saturdays.

Qualifications

• Full driving license (manual) required.
• Physically fit to perform demanding outdoor installations.
• No telecoms experience required; training provided.

Responsibilities

• Organise daily and weekly installation/repair work.
• Perform full fibre broadband installations, testing and troubleshooting.
• Inspect sites for feasibility and safety compliance.
• Maintain high levels of customer service.
• Work 40 hours per week, with some Saturday shifts.

Skills

Customer service

Physical fitness

Safety focus

Attention to detail

Job description

We Are Hiring!

Location: West of Ireland (Galway/Mayo)

As an Installations Technician, you will deliver cutting edge full fibre broadband installation and repair services, prioritising a seamless customer experience and ensuring Circet's industry-leading standards of health & safety are upheld.

All applicants must hold a full clean driving license (manual). Full training will be provided.

Key Responsibilities:

• Organise your daily and weekly work schedule to ensure timely and efficient installations and repairs, aligning with client expectations and business goals.
• Work outdoors in a very physically demanding role and potentially adverse weather conditions to complete multiple installations per day.
• Maintain high standards of customer service by ensuring all interactions with residents, clients, and third-party stakeholders are professional and solution focused.
• Expertly perform full broadband installations, including surveying, testing, and troubleshooting, ensuring adherence to quality and industry standards.
• Conduct site inspections to assess installation feasibility, evaluate infrastructure conditions, and provide risk assessments, ensuring full compliance with safety and regulatory standards.
• Participate in team meetings, providing feedback and collaborating with colleagues and managers to improve performance and enhance customer experience.
• Consistently meet Circet's safety standards, proactively identifying and addressing potential risks in the field.
• Resolve client and customer complaints promptly and professionally, maintaining strong relationships and high satisfaction levels.
• Perform other tasks as assigned by management, demonstrating flexibility to adapt to changing business needs.

Requirements:

• Ability to excel in a very physically demanding role that requires regular pole/ladder climbing, working underground and manual handling of heavy weight in potentially adverse weather conditions.
• Full Clean Driving License (Manual).
• Strong customer-facing skills and ability to interpret customer requirements regardless of their technical knowledge.
• A telecoms background is preferred, but we will train technicians who are brand new to the industry with the right attitude, personality and transferrable skillset.
• Good base understanding of the importance of Health & Safety in engineering.

Working for Circet:

• As we are operating in an ever-changing environment it is essential, we maintain our place within the industry and as an Installer you will need to fully understand and champion these changes.
• Your input of new ideas and innovations will be an essential part of your role
• Challenge is not something we are afraid of, and we always aim to set the bar higher you must be highly self-motivated and always be willing to learn.
• You are required to devote sufficient time to reasonably and properly perform the roles and duties of Installer and to perform your duties in an efficient, trustworthy and business-like manner.
• The normal hours of work are 40 hours per week Monday to Friday, including Saturdays.

Benefits

• Company Pension
• Yearly Bonuses
• Bonus Annual Leave Scheme
• Death in Service
• Promotional Opportunities