SAINT LAURENT Client Advisor (Brown Thomas - Dublin)

Yves Saint Laurent SAS; Dublin; On-site; EUR 26,000 - 36,000; Full time

Job summary

Yves Saint Laurent Ireland seeks a Client Advisor to deliver an exceptional luxury retail experience, driving sales and KPIs while upholding the Maison's values.

You will nurture client relationships, demonstrate product expertise, and collaborate with the team to ensure a seamless customer journey across front-of-house and back-of-house operations.

Fluency in English and the local language is essential, with a proactive, fashion-forward approach in a fast-paced environment.

Qualifications

• Experience delivering high-quality, client-focused service in luxury retail or luxury hospitality.
• Strong interest in fashion, styling, and creating personalised looks.
• Business-minded with an entrepreneurial spirit and a proactive attitude.

Responsibilities

• Provide an outstanding client experience and after-sales service to all visitors and clients.
• Demonstrate passion in building and maintaining client relationships by identifying needs and anticipating future requests.
• Develop and maintain a strong client portfolio to support growth.
• Drive performance and exceed sales and KPI targets through a business-oriented approach.
• Create personalized silhouettes for clients while communicating professionally with clients and colleagues.
• Build authentic relationships to create lasting connections.
• Utilize tools and resources to maximise business opportunities.
• Support front-of-house and back-of-house teams to ensure success and a positive team spirit.
• Comply with company policies and standards.

Skills

Luxury retail experience

Client-focused service

Entrepreneurial mindset

Team player

Digital tools proficient

Multitasking

Proactive

Strong communication

Job description

Summary

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt‑à‑porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionised the sociocultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe. Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewellery, scarves, ties and eyewear.

Job Description

Purpose of the position: The Client Advisor actively contributes to achieving the store's sales targets and key performance indicators (KPIs). They provide a unique, memorable, sophisticated, and lasting experience to both external and internal clients. In addition, they support the management team and colleagues while consistently upholding the Maison's values, image, and standards.

Missions & Responsibilities

• Provide an outstanding client experience and after-sales service to all visitors and clients.
• Demonstrate passion in building and maintaining client relationships by placing clients at the center of every interaction, identifying their needs, and anticipating future requests.
• Develop and maintain a strong client portfolio to support proactive and sustainable business growth.
• Drive performance and exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
• Create personalized, versatile, and timeless silhouettes for clients while demonstrating a genuine passion for fashion and luxury.
• Build authentic and transparent relationships with clients to create unique and lasting connections.
• Communicate professionally and authentically with both clients and colleagues.
• Effectively utilise all available tools and resources to maximise business opportunities.
• Proactively support both front-of-house and back-of-house teams, contributing to their success and fostering a positive team spirit.
• Comply with all company policies, procedures, and operational standards.

Profile

• Previous experience delivering high-quality, client-focused service, preferably within luxury retail, fashion and accessories, customer service, or luxury hospitality.
• A strong personal interest in fashion, styling, and creating personalised looks.
• A natural business mindset combined with an entrepreneurial spirit.
• Open-minded, with an appreciation for a company culture that values audacity and authenticity.
• Strong team-player mentality with the ability to work towards shared goals.
• Comfortable using digital tools and applications, with the ability to quickly adapt to new technologies.
• Motivated to work in a fast-paced environment, with strong multitasking and prioritisation skills.
• Proactive, enthusiastic, and solution-oriented.
• Excellent written, verbal, and listening skills in English and the local language.
• Adaptable and open to change, viewing it as an opportunity for personal and professional growth.

Job Type

Regular

Start Date

2026-10-12

Schedule

Full time

Organization

YSL Ireland