Luxury Retail Client Advisor — Elevate the Client Experience

Yves Saint Laurent SAS; Dublin; On-site; EUR 26,000 - 36,000; Full time

Job summary

Yves Saint Laurent Ireland seeks a Client Advisor to deliver an exceptional luxury retail experience, driving sales and KPIs while upholding the Maison's values.

You will nurture client relationships, demonstrate product expertise, and collaborate with the team to ensure a seamless customer journey across front-of-house and back-of-house operations.

Fluency in English and the local language is essential, with a proactive, fashion-forward approach in a fast-paced environment.

Qualifications

• Experience delivering high-quality, client-focused service in luxury retail or luxury hospitality.
• Strong interest in fashion, styling, and creating personalised looks.
• Business-minded with an entrepreneurial spirit and a proactive attitude.

Responsibilities

• Provide an outstanding client experience and after-sales service to all visitors and clients.
• Demonstrate passion in building and maintaining client relationships by identifying needs and anticipating future requests.
• Develop and maintain a strong client portfolio to support growth.
• Drive performance and exceed sales and KPI targets through a business-oriented approach.
• Create personalized silhouettes for clients while communicating professionally with clients and colleagues.
• Build authentic relationships to create lasting connections.
• Utilize tools and resources to maximise business opportunities.
• Support front-of-house and back-of-house teams to ensure success and a positive team spirit.
• Comply with company policies and standards.

Skills

Luxury retail experience

Client-focused service

Entrepreneurial mindset

Team player

Digital tools proficient

Multitasking

Proactive

Strong communication

Job description

Yves Saint Laurent Ireland seeks a Client Advisor to deliver an exceptional luxury retail experience, driving sales and KPIs while upholding the Maison's values.

You will nurture client relationships, demonstrate product expertise, and collaborate with the team to ensure a seamless customer journey across front-of-house and back-of-house operations.

Fluency in English and the local language is essential, with a proactive, fashion-forward approach in a fast-paced environment.