SaaS Growth Lead, Expert Ecosystem

IQVIA; Dublin; Hybrid; EUR 80,000 - 120,000; Full time

Job summary

IQVIA, The Human Data Science Company, is seeking a Business Development Manager for Expert Ecosystem. You will drive growth across pharmaceutical and biotech clients, translating engagement and insight needs into technology-enabled solutions.

You will build proposals, manage full sales cycles, and maintain senior-level client relationships while collaborating with delivery, marketing, and product teams to shape market strategy.

Qualifications

• 4-8+ years of experience in business development, account management, consulting sales, technology sales, or related commercial roles within life sciences.
• Proven success selling SaaS platforms, technology solutions, data solutions, or healthcare services to pharmaceutical and biotechnology clients.
• Experience in increasing product utilization, adoption and defense of renewals.
• Understanding of Medical Affairs and the pharmaceutical development lifecycle.
• Ability to understand client challenges and translate them into tailored technology-enabled solutions.
• Excellent communication, presentation, influencing, and negotiation skills.
• Experience engaging with senior stakeholders across Medical Affairs, Commercial, Market Access, or Clinical Development functions.
• Strong collaboration skills with cross-functional teams.
• Experience with healthcare expert engagement, KOL strategy, stakeholder mapping, healthcare data, or insight-generation solutions is highly desirable.

Responsibilities

• Drive growth of the Expert Ecosystem platform through new business acquisition and expansion within existing client accounts.
• Develop and execute territory and account plans to achieve sales targets and pipeline objectives.
• Identify and qualify opportunities across pharmaceutical and biotechnology organizations.
• Manage the full sales cycle from prospecting and discovery through proposal development, negotiation, and contract execution.
• Build and maintain a robust pipeline through proactive prospecting, networking, referrals, and collaboration with IQVIA commercial teams.
• Support strategic account planning and coordinate opportunities across global and regional client teams.
• Position Expert Ecosystem capabilities to prospective and existing clients by demonstrating business value and measurable outcomes.
• Work with delivery teams to develop compelling proposals, business cases, and presentations aligned to client priorities.
• Build and maintain trusted relationships with senior client stakeholders and decision-makers.
• Support successful transition from sales to implementation, staying involved at key points in the Expert Ecosystem license for expansion and renewal opportunities.
• Gather market intelligence, competitive insights, and customer feedback to support platform evolution and go-to-market strategy.
• Contribute to sales collateral, case studies, thought leadership content, and client-facing materials.
• Represent Expert Ecosystem at industry conferences, client meetings, and networking events as appropriate.
• Collaborate with marketing and product teams to enhance market positioning and drive demand generation activities.

Skills

Business Development

SaaS Sales

Account Management

Stakeholder Engagement

Negotiation

Healthcare Industry

Tools

CRM

Salesforce

Job description

IQVIA, The Human Data Science Company, is seeking a Business Development Manager for Expert Ecosystem. You will drive growth across pharmaceutical and biotech clients, translating engagement and insight needs into technology-enabled solutions.

You will build proposals, manage full sales cycles, and maintain senior-level client relationships while collaborating with delivery, marketing, and product teams to shape market strategy.