Roaming Receptionist - Dublin

Rapport Guest Services; Dublin; Sur place; EUR 34 000 - 41 000; Plein temps

Avantages offerts par ce poste

Discounts via Unlock

Tax-saver tickets

Bike to Work scheme

Contributory pension

Eye exam vouchers

Learning & development opportunities

WOW Awards

Paid day off annually

Résumé du poste

Rapport Guest Services is hiring a Mobile Receptionist/Concierge to support a prestigious client across 12 Dublin locations. You will manage reception, greet visitors, and coordinate with tenants to ensure a secure, well-run environment.

This full-time, permanent role requires a positive, proactive approach and willingness to travel between client sites. The successful candidate will have at least one year in customer service, strong interpersonal skills, and a professional presence suitable for

Qualifications

• Experience in customer-facing roles or service industry preferred.
• Ability to travel and work at multiple client sites.
• Friendly, approachable and professional demeanor.

Responsabilités

• Manage the ground floor reception and lobby in multiple offices in the client portfolio.
• Oversee activities inside the buildings and ensure a welcoming environment.
• Support tenants and visitors with excellent, proactive customer service.
• Maintain a secure and well-functioning work environment.

Connaissances

Customer service

Interpersonal skills

Communication

Description du poste

We are delighted to offer an exciting opportunity for a Mobile Receptionist/Concierge to join our growing team, supporting a prestigious client across 12 locations throughout Dublin. Working within Ireland's leading commercial property investment company and the largest owner of office and logistics assets in Dublin, you'll gain exposure to a diverse portfolio of high-profile sites, providing plenty of opportunities to broaden your skills and experience.

As part of a dynamic team of 23 customer-focused professionals, you'll play a key role in delivering exceptional service and creating welcoming, well-managed environments for occupiers and visitors alike.

Type of contract: Full-time, Permanent
Hours: 40 per week (Monday - Friday, shift rota basis between 8 AM and 6 PM)
Salary: €37,400 per annum

What will you get?

• Financial Freedom: Enjoy exclusive high-street discounts and wellbeing benefits just one click away with Unlock, our benefits platform!
• Transportation Benefits: We offer tax-saver tickets on public transport in partnership with Travel Hub and/or Bike to Work Scheme (providing you with sustainable transport modes, incorporating physical activity into your everyday commuting).
• Secure Your Future: Benefit from a contributory pension scheme using MyFutureFund, helping you save for retirement automatically.
• Health Matters: In addition to our wellness programmes, we offer eye examination vouchers for those requiring a Visual Display Unit (VDU/DSE) test.
• Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
• Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give Back to Community: Take one paid day off annually to support a cause you're passionate about!

Main responsibilities

• Managing the ground floor reception and lobby hosting throughout all the offices within this client portfolio.
• Overseeing all activities inside the building.
• Supporting the tenants and looking after their visitors, providing an excellent and intuitive customer service to everyone around.
• Maintaining a secure and well-functioning work environment.

The ideal candidate will

• Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
• Ideally, have at least one year of customer service experience.
• Be willing to travel and work in different Client sites.
• Have an outgoing personality and be able to easily build rapport with key stakeholders.
• Be creative, proactive, flexible, with great attention to detail, with a can-do attitude and ambition to learn and grow.
• Have passion about delivering great service and taking responsibility for their contribution to the team.
• Be able to work on their own without the manager's supervision.

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us at www.rapportservice.com.

Rapport vacancies often attract a high volume of applications, but every application is personally reviewed by a member of our recruitment team. We take the time to read your application and consider your experience against the requirements of the role, so there is always a person behind the process reviewing your application. To ensure we can give each candidate and application the attention it deserves, we can only consider one application per candidate at a time. Even if you have applied for multiple vacancies, we will focus on the role that best matches your experience and background. We therefore encourage you to carefully consider which opportunity is the strongest fit for you before applying. Please keep an eye on your inbox, including your junk/spam folder, for updates from our recruitment team.