Full-time Receptionist Front Desk · Dublin

RIU Hotels group.; Dublin; Hybrid; EUR 29,000 - 36,000; Full time

Job summary

RIU Hotels & Resorts in Dublin seeks a friendly and professional Receptionist to join the dynamic team at our luxury property. The role is key to maintaining high hospitality standards and delivering an exceptional guest experience.

Candidates should be proactive, customer-oriented, and prepared to handle a busy front desk. Minimum 2 years in front office at a luxury hotel is preferred, with strong English communication and basic computer skills. 40-hour week on site.

Qualifications

• Minimum 2 years front office experience in a luxury hotel setting.
• Fluency in written and spoken English essential; multilingualism is a plus.
• Basic computer proficiency and familiarity with hotel management software.
• Strong communication and interpersonal skills; ability to handle a busy reception area

Responsibilities

• Greet and welcome guests with a friendly and hospitable demeanor.
• Manage check-in and check-out processes efficiently.
• Address guest inquiries and concerns promptly and professionally.
• Coordinate with other departments to ensure a seamless guest experience.
• Maintain a tidy and organized reception area.
• Handle phone calls and emails from guests and prospective clients.

Skills

Communication

Multitasking

Attention to detail

Tech proficiency

Job description

Please note, this job is located in Dublin, Ireland.

About RIU Hotels & Resorts

At RIU Hotels & Resorts, we are leaders in the hospitality industry, boasting over 100 hotels in more than 20 countries worldwide. Every day, we strive to deliver unforgettable experiences to our guests in some of the planet's most stunning destinations. Our hallmark is excellence in service, innovation, and a team that makes a difference.

If you share our commitment to service excellence and wish to be part of a fast-growing, global company, this opportunity is for you!

Job Overview: Friendly and Professional Receptionist

We are seeking to hire a Receptionist to join our dynamic team at RIU Hotels & Resorts. This role is crucial in ensuring our hospitality standards continue to make a notable impact on our guests' experience. If you are proactive, customer-oriented, and motivated by challenges, we want to meet you.

Key Responsibilities

• Greet and welcome guests with a friendly and hospitable demeanor.

• Manage check-in and check-out processes efficiently.

• Address guest inquiries and concerns promptly and professionally.

• Coordinate with other departments to ensure a seamless guest experience.

• Maintain a tidy and organized reception area.

• Handle phone calls and emails from guests and prospective clients.

Essential Skills

• Strong communication and interpersonal skills.

• Ability to multitask and handle a busy reception area efficiently.

• Attention to detail and organizational skills.

• Basic computer proficiency and familiarity with hotel management software.

Valuable Experience

• Minimum 2 years front office experience in a luxury hotel setting.

• Fluency in multiple languages is a plus.

• Fluency in written and spoken English essential

• Successful candidates must be legally permitted to work 40 hours per week

Why You Should Join Us

• A vibrant, multicultural work environment that is always evolving.

• Continuous development and training opportunities.

• Exclusive benefits for RIU Hotels & Resorts employees.

• Be part of a passionate team dedicated to providing excellence.

• Salary €32,364 per annum

If you are looking to thrive in a dynamic environment that offers a personal and family-like atmosphere, and be part of a global company that values your potential, this is your opportunity.

Our Commitment

At RIU Hotels & Resorts, we value diversity, equity, and inclusion as fundamental pillars of our success. We welcome applications from all candidates, regardless of gender, ethnic origin, religion, disability, age, sexual orientation, or gender identity. We believe a diverse team enriches our culture and enhances service excellence.

We are also strongly committed to sustainability and social responsibility. Through our Proudly Committed strategy, we place sustainability at the core of all our decisions. This program reflects our dedication to minimizing environmental impact, promoting responsible practices, and contributing positively to the communities where we operate.

By joining RIU, you will be part of a company that seeks not only service excellence but also to make a positive impact on the world.,32