Road Freight Specialist: Logistics & Customer Solutions

Rhenus Group; Dublin; On-site; EUR 35,000 - 45,000; Full time

Job summary

Rhenus Group in Ireland seeks a logistics professional to support customer service, administration, accounts, freight forwarding, road transport and dangerous goods. You will understand client needs, develop strong relationships, and resolve shipping issues to ensure client satisfaction and repeat business.

You will review shipping documents for compliance, maintain shipment records, monitor shipments across multiple systems, and coordinate with carriers to optimize rates and schedules, while

Responsibilities

• Understanding the client's business and shipping needs to provide comprehensive logistics solutions.
• Develop strong relationships with clients to ensure their satisfaction and repeat business.
• Resolve any issues that may arise during shipping, such as delays or damaged goods.
• Reviewing shipping documentation to ensure compliance with company standards and regulations e.g., customs.
• Maintaining records of all incoming and outgoing shipments.
• Accessing multiple data bases to monitor, track, and verify incoming and outgoing shipments.
• Assists with the identification of cross sell/up sell opportunities to the customers.
• Responding to tender requests and providing quotations.
• Coordinating with shipping companies to negotiate rates and schedules for shipments.
• Understanding the importance of Standard Trading Conditions and their incorporation into International Contracts.
• Understanding the difference in the level of liability when acting as an Agent or as a Principal/Carrier.
• Know the complete and accurate information (Shipper's Instructions) to be received in writing from the Shipper for every consignment.
• Understanding the regulations of Road transport.
• Understanding of the most often used vehicles and documentation required for road movements - domestic and international.
• Understanding of the liabilities of Hauliers under Standard Trading Conditions (IRHA) and International Conventions (CMR).
• Awareness of Safety and Security/Cargo crime during transportation of goods.
• Calculation of freight rates on a per loading metre basis.
• Understanding the responsibility of different parties in the Supply Chain, liability, and risk management
• Understanding requirements of marking dangerous goods, labelling, plates, and placarding.
• Ability to locate and identify the correct hazardous details rom the dangerous goods list when provided with a UN number.
• Understanding of the specific documents required for a hazardous shipment for all Modes of transport.

Job description

Rhenus Group in Ireland seeks a logistics professional to support customer service, administration, accounts, freight forwarding, road transport and dangerous goods. You will understand client needs, develop strong relationships, and resolve shipping issues to ensure client satisfaction and repeat business.

You will review shipping documents for compliance, maintain shipment records, monitor shipments across multiple systems, and coordinate with carriers to optimize rates and schedules, while