Road Freight Operations Specialist

Rhenus Group; Dublin; Hybrid; EUR 32,000 - 46,000; Full time

Job summary

Rhenus Group in Ireland is seeking a logistics-focused professional to support Customer Service, Administration and Freight Forwarding operations. You will liaise with clients, review import/export documents, and coordinate with carriers to ensure smooth shipments.

The role emphasizes accuracy, regulatory compliance, and proactive problem solving across road transport, dangerous goods awareness, and tender responses. A local knowledge of Irish/European logistics is a plus.

Responsibilities

• Understanding the client's business and shipping needs to provide comprehensive logistics solutions.
• Develop strong relationships with clients to ensure their satisfaction and repeat business.
• Resolve any issues that may arise during shipping, such as delays or damaged goods.
• Reviewing shipping documentation to ensure compliance with company standards and regulations e.g., customs.
• Maintaining records of all incoming and outgoing shipments.
• Accessing multiple data bases to monitor, track, and verify incoming and outgoing shipments.
• Assists with the identification of cross sell/up sell opportunities to the customers.
• Responding to tender requests and providing quotations.
• Coordinating with shipping companies to negotiate rates and schedules for shipments.
• Understanding the importance of Standard Trading Conditions and their incorporation into International Contracts.
• Understanding the difference in the level of liability when acting as an Agent or as a Principal/Carrier.
• Know the complete and accurate information (Shipper's Instructions) to be received in writing from the Shipper for every consignment.
• Understanding of the regulations of Road transport.
• Understanding of the most often used vehicles and documentation required for road movements - domestic and international.
• Understanding of the liabilities of Hauliers under Standard Trading Conditions (IRHA) and International Conventions (CMR).
• Awareness of Safety and Security/Cargo crime during transportation of goods.
• Calculation of freight rates on a per loading metre basis.
• Understanding the responsibility of different parties in the Supply Chain, liability, and risk management
• Understanding requirements of marking dangerous goods, labelling, plates, and placarding.
• Ability to locate and identify the correct hazardous details rom the dangerous goods list when provided with a UN number.
• Understanding of the specific documents required for a hazardous shipment for all Modes of transport.

Job description

Rhenus Group in Ireland is seeking a logistics-focused professional to support Customer Service, Administration and Freight Forwarding operations. You will liaise with clients, review import/export documents, and coordinate with carriers to ensure smooth shipments.

The role emphasizes accuracy, regulatory compliance, and proactive problem solving across road transport, dangerous goods awareness, and tender responses. A local knowledge of Irish/European logistics is a plus.