Retail Sales Assistant - DIY/Homeware/Hardware

Excel Recruitment; Leinster; On-site; EUR 35,000 - 45,000; Full time

Benefits offered by this job

Generous staff discount

No Sundays

Some Saturdays off

Job summary

Excel Recruitment is seeking a Retail Sales Assistant for a new DIY/Homeware store in Abbeyleix, Laois. The role focuses on delivering exceptional customer service while driving sales on the shop floor.

You will welcome customers, identify needs, and offer expert product advice. The position offers a salary of €35k-€45k with staff discounts and Sundays off, with some Saturdays off as applicable.

Qualifications

• Experience in a consultative retail environment.
• Excellent communication and interpersonal skills.
• Ability to understand customer needs and offer tailored solutions.

Responsibilities

• Welcome customers and understand their requirements before recommending products.
• Provide a consultative sales approach, asking the right questions and offering solutions.
• Build relationships with customers, delivering professional and knowledgeable service.
• Develop product knowledge to explain features, benefits and options clearly.
• Suggest additional or complementary products to complete the solution.
• Assist customers with product comparisons to aid purchasing decisions.
• Liaise with colleagues and suppliers about stock availability and orders.
• Handle customer queries or issues promptly and professionally.
• Ensure displays are well-presented, stocked, and commercially focused.
• Identify opportunities to generate repeat business and build loyalty.

Skills

Customer service

Sales

Communication

Job description

Retail Sales Assistant – DIY/Homeware/Hardware (AM000RSAM) Laois, Republic of Ireland

Salary: EUR35000 - EUR45000 per annum

Retail Sales Assistant – DIY/Homeware/Hardware

My client a builder providers, hardware, DIY, and homeware business is opening up a new store in Abbeyleix, Laois

They are looking for bubbly and service focused Sales Assistant to work across the shop floor

This is a fantastic opportunity for any retail consultant who comes from a consultative retail environment; for example, this could be furniture, homewares, fashion, kitchens, electrical goods.

Salary & Benefits:€35k-€45k, negotiable must reflect experience, Generous Staff Discount, No Sundays and with some Saturdays off.

As a Retail Sales Associate, you will combine a passion for sales with exceptional customer service.

You will identify each customer's needs and offer expert advice and inspiration throughout a personalised shopping experience.

Responsibilities for the job of Retail Sales Assistant:

• Welcome customers and take time to understand their individual requirements before recommending suitable products.
• Provide a consultative sales approach, asking the right questions and offering solutions based on the customer's needs.
• Build strong relationships with customers, delivering a professional and knowledgeable service throughout the buying process.
• Develop a strong understanding of the product range to confidently explain features, benefits, and different options available.
• Recommend additional or complementary products where appropriate to provide the customer with a complete solution.
• Support customers with product comparisons and help them make informed purchasing decisions.
• Liaise with colleagues, suppliers and other departments regarding stock availability, orders, and customer requirements.
• Deal with customer queries or issues efficiently and professionally.
• Ensure displays and product areas are well presented, stocked, and commercially focused.
• Identify opportunities to generate repeat business and build long-term customer relationships.