Retail Parts Advisor - Digital Sales & Growth

Finning

Dublin

On-site

EUR 32,000 - 44,000

Full time

7 days ago
Be an early applicant
Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Annual bonus
25 days holiday + Bank holidays
Life insurance
Pension

Job summary

Finning (Ireland) Ltd is seeking a motivated Retail Parts Advisor to deliver outstanding customer service while driving parts sales growth. You will become a trusted partner to customers, helping them find the right parts and solutions for their equipment.

The role combines inbound/outbound sales, account management, and digital engagement with CRM and e-commerce tools to grow sales and customer satisfaction.

Qualifications

  • Experience in parts sales, customer service or similar commercial role.
  • Proven track record toward sales, conversion or retention targets.
  • Excellent communication and relationship-building skills.
  • Strong customer focus and service orientation.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Commercial awareness and proactive sales approach.
  • Good IT skills including MS Office and CRM systems.

Responsibilities

  • Handle customer enquiries via phone, email and digital channels.
  • Identify and supply correct parts using technical systems and catalogues.
  • Prepare quotations and follow up opportunities to convert sales.
  • Build strong customer relationships and develop your customer portfolio.
  • Generate new business through outbound calling and customer development."
  • Take ownership of customer orders from enquiry to delivery.
  • Manage backorders and resolve supply issues with internal teams.
  • Keep customers informed throughout the order process.
  • Upsell and cross-sell relevant products and services.
  • Support walk-in and click-and-collect customers.
  • Promote Finning’s digital solutions including E-commerce.
  • Use CRM, CAT AI and other digital tools to enhance interactions.

Skills

Parts sales experience
Sales targets
Communication skills
Customer relationship building
Prioritization
Commercial awareness
IT skills and CRM

Education

GCSEs (Maths & English)

Tools

CRM systems
Microsoft Office

Job description

Finning (Ireland) Ltd is seeking a motivated Retail Parts Advisor to deliver outstanding customer service while driving parts sales growth. You will become a trusted partner to customers, helping them find the right parts and solutions for their equipment.

The role combines inbound/outbound sales, account management, and digital engagement with CRM and e-commerce tools to grow sales and customer satisfaction.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Parts Sales & Customer Experience Advisor
Parts Sales & Customer Experience Advisor

Finning International • Dublin

On-site
EUR 34,000 - 42,000
Annual bonus
25 days holiday + Bank holidays
Life insurance
+2
Retail Parts Advisor
Retail Parts Advisor

Finning • Dublin

On-site
EUR 32,000 - 44,000
Annual bonus
25 days holiday + Bank holidays
Life insurance
+1
Retail Parts Advisor
Retail Parts Advisor

Finning International • Dublin

On-site
EUR 34,000 - 42,000
Annual bonus
25 days holiday + Bank holidays
Life insurance
+2
Machinery Inside Sales Pro - Commission & Growth
Machinery Inside Sales Pro - Commission & Growth

Finning International • Dublin

On-site
EUR 39,000 - 45,000
Comprehensive benefits
Dynamic and supportive workEnvironment
Opportunities for professional growth
Parts Advisor: Upsell Auto Parts & Build Loyal Customers
Parts Advisor: Upsell Auto Parts & Build Loyal Customers

Genuine Parts Company • Mitchelstown

On-site
EUR 26,000 - 35,000
Competitive salary
Bonus potential
Structured career paths
+1
Auto Parts Sales Advisor: Grow Your Skills & Relationships
Auto Parts Sales Advisor: Grow Your Skills & Relationships

Euro Car Parts Ltd. • Munster

On-site
EUR 27,000 - 36,000
Competitive Salary
Enhanced Annual Leave (Bank Holidays)
Career Growth
+6
Auto Parts Advisor — Fast-Paced Customer Service
Auto Parts Advisor — Fast-Paced Customer Service

Bright Motor Group • Dublin

On-site
EUR 28,000 - 38,000
Structured training and manufacturer/4
Career progression opportunities
Supportive team environment and modern
Parts Advisor: Drive Sales for a Global Auto Parts Leader
Parts Advisor: Drive Sales for a Global Auto Parts Leader

Alliance Automotive Group UK & Ireland • Ireland

On-site
EUR 25,000 - 35,000
Competitive salary
Excellent bonus potential
Structured career paths
+2
Parts Advisor
Parts Advisor

Alliance Automotive Group UK & Ireland • Ireland

On-site
EUR 25,000 - 35,000
Competitive salary
Excellent bonus potential
Structured career paths
+2
Parts Advisor
Parts Advisor

Genuine Parts Company • Carrick-on-Shannon Municipal District

On-site
EUR 28,000 - 35,000
Competitive salary
Excellent bonus potential
Structured career paths
+2