Retail Keyholder - Lead Floor Operations & Customer Service

Choice Stores

Cavan

On-site

EUR 19,000 - 22,000

Full time

33 hours ago

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Benefits offered by this job

20 days annual leave

Staff discount

Employee Assistance Programme (EAP)

Internal promotion opportunities

Job summary

Choice Stores is seeking a dependable Keyholder to support daily store operations in Cavan. You will assist in opening/closing, deliver frontline service, and help lead team members while safeguarding tills, stock, and shop presentation.

The role suits someone with retail experience, strong communication, and a proactive, calm approach to customer questions. Evening and weekend shifts are available in a busy retail environment.

Qualifications

Retail experience with supervisory or keyholder responsibilities.
Trustworthy and dependable with till routines.
Strong interpersonal and communication skills.
Calm, professional problem-solver focused on customers.
Flexible for varied shifts, including evenings and weekends.

Responsibilities

Open and close the store as required, ready for trade.
Deliver excellent customer service and support daily floor operations.
Support store management in guiding team members.
Follow routines related to tills, stock control and loss prevention.
Monitor store presentation, merchandising standards, and product availability.
Take ownership of floor operations and team support as required.
Assist in maintaining a safe, clean, and efficient working environment.

Skills

Retail experience

Supervisory

Customer service

Team support

Communication skills

Job description

The role suits someone with retail experience, strong communication, and a proactive, calm approach to customer questions. Evening and weekend shifts are available in a busy retail environment.

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