Retail Keyholder

Choice Stores; Cavan; On-site; EUR 19,000 - 22,000; Full time

Benefits offered by this job

20 days annual leave

Staff discount

Employee Assistance Programme (EAP)

Internal promotion opportunities

Job summary

Choice Stores is seeking a dependable Keyholder to support daily store operations in Cavan. You will assist in opening/closing, deliver frontline service, and help lead team members while safeguarding tills, stock, and shop presentation.

The role suits someone with retail experience, strong communication, and a proactive, calm approach to customer questions. Evening and weekend shifts are available in a busy retail environment.

Qualifications

• Retail experience with supervisory or keyholder responsibilities.
• Trustworthy and dependable with till routines.
• Strong interpersonal and communication skills.
• Calm, professional problem-solver focused on customers.
• Flexible for varied shifts, including evenings and weekends.

Responsibilities

• Open and close the store as required, ready for trade.
• Deliver excellent customer service and support daily floor operations.
• Support store management in guiding team members.
• Follow routines related to tills, stock control and loss prevention.
• Monitor store presentation, merchandising standards, and product availability.
• Take ownership of floor operations and team support as required.
• Assist in maintaining a safe, clean, and efficient working environment.

Skills

Retail experience

Supervisory

Customer service

Team support

Communication skills

Job description

About Choice Stores

Choice Stores is a proudly 100% Irish-owned retailer, known for great value, bright and welcoming stores, and teams who take pride in delivering a great customer experience. With a growing presence across Ireland, we’re deeply committed to supporting local jobs, local suppliers, and the communities we serve.

Keyholder - Cavan

About Choice Stores

Choice Stores is a proudly 100% Irish-owned retailer, known for great value, bright and welcoming stores, and teams who take pride in delivering a great customer experience. With a growing presence across Ireland, we’re deeply committed to supporting local jobs, local suppliers, and the communities we serve.

Our locally led business model keeps us agile, people-focused, and responsive to what really matters: our teams and our customers. As we grow, we’re looking for passionate, driven individuals to join us and be part of our journey.

Your Role

We are now seeking reliable, responsible, and customer-focused individuals to join our team as Keyholders. This role is ideal for individuals with retail experience who are ready to step into a leadership-support position, playing a key role in the store’s day-to-day operations and security.

What You’ll Do

• Open and close the store as required, ensuring it’s ready for trade
• Deliver excellent customer service and support daily floor operations
• Support the store management team in guiding and supporting team members
• Follow store routines related to tills use, stock control and loss prevention
• Monitor store presentation, merchandising standards, and product availability
• Take ownership of floor operations and team support as required
• Assist in maintaining a safe, clean, and efficient working environment

What We’re Looking For

• Previous Retail Experience, Ideally With Supervisory Or Keyholder Responsibilities
• Trustworthy, dependable, and capable of handling store keys and till routines
• Strong interpersonal and communication skills
• A calm, professional approach to problem-solving and supporting customers
• Flexible and available to work varied shifts, including evening and weekends
• Proactive and ready to step up when required

Why Join Choice?

• Competitive hourly rate
• 20 days Annual Leave (pro rata for part time team members)
• Clear progression pathways and a strong record of internal promotions
• Supportive leadership and support office teams
• Access to an Employee Assistance Programme (EAP) for well-being support
• Staff discount and occasional wellness initiatives to support work-life balance
• A dynamic, fast-paced team environment where contribution is encouraged

Hourly Rate (Age 20+): € 14.75 per hour

• Age 19: 90% of the applicable adult rate
• Age 18: 80% of the applicable adult rate
• Under 18: 70% of the applicable adult rate

Bring your energy to a role where your effort really makes a difference