Retail Customer Experience Specialist

Centra; Ireland; Remote; EUR 24,000 - 32,000; Full time

Job summary

Centra in Westport, Ireland, seeks a Customer Service Assistant to ensure shoppers have an excellent experience. You will engage with customers, respond to queries, and support store policies while upholding Centra's standards.

The role emphasizes teamwork, attention to detail, and adaptability in a fast-paced retail environment; previous customer service experience is an advantage for success.

Qualifications

• Ability to engage with and prioritise customer needs.
• Strong attention to detail, organised and flexible.
• Ability to use own initiative and work as part of a team in a fast-paced environment.
• Previous customer service experience is an advantage.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based.
• Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience.
• Deal with all customer queries efficiently, professionally and consistent with store policy.
• Merchandise shelves, ensuring that all areas of the store are presented to the highest standard.
• Engage with new initiatives and embrace new ways of working.

Skills

Customer service

Attention to detail

Organisation

Team player

Job description

Centra in Westport, Ireland, seeks a Customer Service Assistant to ensure shoppers have an excellent experience. You will engage with customers, respond to queries, and support store policies while upholding Centra's standards.

The role emphasizes teamwork, attention to detail, and adaptability in a fast-paced retail environment; previous customer service experience is an advantage for success.