Retail Customer Experience Associate

Boots Ireland; Kildare; On-site; EUR 25,000 - 32,000; Full time

Benefits offered by this job

Pension membership (PRSA)

Partial paid maternity leave

Discretionary annual bonus

Generous employee discounts

Flexible benefits scheme

Job summary

Boots Ireland is seeking a Customer Assistant to join our team onsite. You’ll help customers on tills, advise on products, and support stock and store presentation, delivering a friendly shopping experience.

Full training is provided; we value effective communication, teamwork, and a proactive approach to helping customers find the best products for their needs, while upholding Boots’ service standards across the store.

Qualifications

• Excel in a varied environment, working at pace.
• Communicate and listen effectively.
• Enjoy working as part of a team, promoting a collaborative team dynamic.
• Know that the little things make the biggest difference for customer interactions.
• Desire to be a proud brand ambassador for Boots and help our customers find the best products.

Responsibilities

• Help our customers and put them at ease; listening, answering questions and giving advice on products.
• Promote in-store offers and schemes to customers.
• Ensure the store runs smoothly with display, tills service, and stock room support.
• Work with colleagues to provide a great shopping experience and keep the store clean and presentable.

Skills

Communication skills

Teamwork

Customer service

Attention to detail

Tools

Tills

Excel

Job description

Boots Ireland is seeking a Customer Assistant to join our team onsite. You’ll help customers on tills, advise on products, and support stock and store presentation, delivering a friendly shopping experience.

Full training is provided; we value effective communication, teamwork, and a proactive approach to helping customers find the best products for their needs, while upholding Boots’ service standards across the store.