Retail Assistant Manager — Customer Experience & Team Leader

Pelco Group; Dublin; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Health care scheme

Bike to Work Scheme

Mileage scheme

Staff referral scheme

Ongoing training and career progress

Job summary

Pelco Group is seeking an experienced Assistant Manager in Robinstown to support the Site Manager in delivering excellent customer service and maintaining high store standards. You will lead a team, manage stock, and ensure health and safety compliance in a fast-paced retail environment.

The role offers career progression within Pelco Group, with responsibilities across customer care, operations, and team leadership at a busy site. A strong work ethic and teamwork are essential.

Qualifications

• Minimum 2 years' experience in a Supervisory/Management position.
• Levels 1 & 2 knowledge of food safety is a distinct advantage.
• Excellent communication and delegation skills.
• Proven staff management skills.

Responsibilities

• Proactively deliver excellent customer service.
• Support Site Manager in efficient day-to-day store operations and standards.
• Manage and develop a team of staff; promote teamwork.
• Oversee stock ordering, deliveries, and loss prevention.
• Ensure health, safety and welfare compliance.
• Comply with Pelco policies and ensure confidentiality.

Skills

Staff management

Communication skills

Delegation

Customer focus

Fast-paced environment

Job description

Pelco Group is seeking an experienced Assistant Manager in Robinstown to support the Site Manager in delivering excellent customer service and maintaining high store standards. You will lead a team, manage stock, and ensure health and safety compliance in a fast-paced retail environment.

The role offers career progression within Pelco Group, with responsibilities across customer care, operations, and team leadership at a busy site. A strong work ethic and teamwork are essential.