Retail Team Leader: Drive Sales & Service Excellence

Naylor's Equestrian Llp; Cork; On-site; EUR 32,000 - 46,000; Full time

Job summary

Naylor's Equestrian Llp in Cork, Ireland, seeks an Assistant Store Manager to lead a team, drive performance, and deliver outstanding customer service. You will support the Store Manager, guide staff on the shop floor, and help achieve ambitious sales targets and operational excellence.

The role emphasizes strong leadership, effective communication, and the ability to develop colleagues while upholding high standards across presentation, pricing, and safety.

Qualifications

• Experience in retail management or supervisory role.
• Strong leadership and ability to develop colleagues.
• Ability to interpret KPI and sales data to drive decisions.

Responsibilities

• Support the Store Manager with daily store operations to achieve sales targets and core KPIs.
• Lead and guide colleagues on the shop floor, allocating tasks, supporting service delivery, and maintaining company standards throughout the day.
• Assist with coaching and development, offering real-time feedback and reinforcing expectations set by the Store Manager.
• Maintain high presentation and operational standards, including availability, pricing accuracy, tidy displays, and a safe environment.
• Carry out core operational duties such as cash handling support, till checks, delivery processing, stock audits, and opening/closing routines - escalating issues appropriately.

Skills

Leadership

KPI analysis

Customer service

Team development

Retail operations

Job description

Naylor's Equestrian Llp in Cork, Ireland, seeks an Assistant Store Manager to lead a team, drive performance, and deliver outstanding customer service. You will support the Store Manager, guide staff on the shop floor, and help achieve ambitious sales targets and operational excellence.

The role emphasizes strong leadership, effective communication, and the ability to develop colleagues while upholding high standards across presentation, pricing, and safety.