Restaurant Supervisor - Drawing Room

The Red Carnation Hotel Collection; Cong; On-site; EUR 28,000 - 38,000; Full time

Benefits offered by this job

Discounted accommodation rates

Free meals on duty

Employee Recognition Events

Two volunteering days each year

Holiday allowance up to 25 days

Employee Assistance Programme

Job summary

The Red Carnation Hotel Collection is recruiting a Restaurant Supervisor for the Drawing Room at Ashford Castle in Cong, County Mayo, Ireland. This full-time role supports the Restaurant Manager to deliver Forbes Five-Star service aligned with the hotel’s luxury standards.

You will oversee daily operations, coordinate with senior team members, manage staffing and resources, and contribute to financial controls and guest experiences in a renowned luxury setting.

Qualifications

• Hospitality professional with commitment to F&B excellence and guest satisfaction.
• Experience in a similar F&B role with understanding of service operations.
• Knowledge of cost control, stock management and labour planning.
• Ability to train staff, manage rosters, place orders and report financially.

Responsibilities

• Support the Restaurant Manager in delivering efficient, friendly service.
• Oversee daily restaurant operations with senior leadership.
• Take full operational responsibility in absence of Restaurant Manager.
• Monitor function sheets and bookings, ensure staffing and resources.
• Assist with cost control and stock management.
• Lead by example in daily service operations.

Skills

Staff training

Rota management

Ordering

Financial reporting

Food & Beverage

Cost control

Stock management

Labour planning

Communication

Job description

Restaurant Supervisor - Drawing Room – Luxury Hotel

We are recruiting for a full timeRestaurant Supervisorto provide quality service to our guests, in line with the Forbes Five Star standards and The Red Carnation Hotels standards.

Location: Cong, County Mayo, Ireland.

Employment type:Full time.

Working pattern:5 days over 7 days (including some weekends & Bank holidays) with 2 days off.

Who are we?

Join Ashford Castle and become part of a legendary story. As Ireland’s only double Forbes Five-Star Hotel & Spa, Ashford Castle is a true icon of Irish heritage and a proud member of the Red Carnation Hotel Collection. Beyond its grand stone gates lies an unforgettable experience. Once home to the Guinness family, this 800-year-old castle offers award-winning luxury, exceptional dining, a world-class spa, and a passionate team dedicated to creating unforgettable moments. Voted No. 1 Resort Hotel in the UK & Ireland by Travel + Leisure and proud to have retained the Forbes Five-Star award in 2025.

Key responsibilities of the Restaurant Supervisor will include:

• Support the Restaurant Manager in delivering consistently efficient, friendly, and professional service in line with Hotel, Forbes Five Star, and RCH service standards.
• Oversee daily restaurant operations, working closely with the Restaurant Manager, Assistant Restaurant Manager, Director of Food & Beverage, Food & Beverage Operations Manager and the Executive Head Chef to ensure smooth and effective service delivery.
• Take full operational responsibility in the absence of the Restaurant Manager, ensuring exceptional guest experiences at all times.
• Maintain full awareness of function sheets and guest bookings, ensuring appropriate staffing levels, equipment, and resources to meet business demands.
• Assist with cost control and stock management, supporting effective financial performance
• Lead by example through a hands‑on approach, actively participating in all aspects of daily service operations.

What we are looking for?

• A motivated and passionate hospitality professional with a strong commitment to Food & Beverage excellence and guest satisfaction.
• Proven experience in a similar Food & Beverage role, with a solid understanding of service operations.
• Strong knowledge of Food & Beverage, with experience in cost control, stock management, and labour planning.
• Demonstrated ability in staff training, rota management, ordering, and basic financial reporting
• An effective communicator and confident team leader with excellent organisational skills.
• Calm and resilient under pressure, with the ability to thrive in a fast-paced environment.
• Flexible, innovative, and adaptable in approach
• Fluent in spoken and written English and legally eligible to work in Ireland.

What's in it for you?

• Professional, award winning training and development opportunities.
• Discounted accommodation rates with Red Carnation Hotel Collection.
• Annual Staff Appreciation Party and other Employee Recognition Events.
• Discounted rates with many local businesses and third party service providers (including Estate Activities).
• Heavily subsidised accommodation (subject to availability).
• Free meals on duty.
• Complimentary dry cleaning of business attire.
• Recommend friend and family bonus scheme.
• Two paid volunteering days each year.
• Holiday allowance increasing with length of service up to 25 days.
• Hotel based recognition incentives.
• Free access to Employee Assistance Programme.

Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As part of the recruitment process, we may electronically scan and securely store a copy of your passport, visa and/or ID card for the purpose of verifying the authenticity of the document and establishing your Right to Work in the Republic of Ireland, in line with statutory requirements.