Restaurant Supervisor

Y-Axis; Galway; Hybrid; EUR 30,000 - 42,000; Full time

Benefits offered by this job

Tips

Promotion opportunities

Training & development

Positive working environment

Company events

Employee assistance program

Job summary

Front Door Bar in Galway City is seeking a Restaurant Supervisor to join our dynamic team. You will oversee front-of-house staff, uphold service quality, and help drive training and shift planning to maintain a high-energy, guest-focused operation.

We value enthusiastic, professional team players who stay calm under pressure and collaborate with kitchen and bar colleagues to ensure seamless service and guest satisfaction.

Qualifications

• Proven quality experience in a reputable F&B establishment in a similar role.
• Ability to work in a fast-paced environment.
• Enthusiastic and professional team player with a can-do attitude.
• Organised & positive personality with the ability to work under pressure.
• Ability to manage and exceed customer expectations.

Responsibilities

• Supervise and support front-of-house staff during busy service periods.
• Ensure high standards of customer service and product quality.
• Assist with staff training, shift planning, and performance management.
• Monitor floor operations, including cleanliness, presentation, and compliance with health & safety standards.
• Handle customer feedback and resolve any issues promptly and professionally.
• Collaborate with kitchen and bar teams to ensure smooth service.

Skills

Front-of-house supervision

Customer service

Team leadership

Training

Tools

POS systems

Job description

Are you a passionate and experienced hospitality professional ready to take the next step in your career? The Front Door Bar, one of Galway City’s most iconic and vibrant venues, is looking for a Restaurant Supervisor to join our dynamic team.

The Role

• Supervise and support front-of-house staff during busy service periods.
• Ensure high standards of customer service and product quality.
• Assist with staff training, shift planning, and performance management.
• Monitor floor operations, including cleanliness, presentation, and compliance with health & safety standards.
• Handle customer feedback and resolve any issues promptly and professionally.
• Collaborate with kitchen and bar teams to ensure smooth service.

The Candidate

• Proven quality experience in a reputable F&B establishment in a similar role.
• The ability to work in a fast-paced environment.
• Be a consistently enthusiastic and professional team player with a can-do attitude.
• Organised & positive personality with the ability to work under pressure.
• Ability to manage and exceed customer expectations.
• Ability to work collaboratively in a team environment.

The Benefits

• Competitive rate of pay.
• Tips.
• Opportunity for promotion within the Group.
• Positive working environment.
• Training and career development.
• Company events.

Job Types: Full-time, Permanent

• Company events
• Employee assistance program
• Do you live in Galway city?
• Are you a student or participating in third-level education?