Restaurant Supervisor

Ballymaloe House; Cork; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Career progression opportunities

Training & development

Complimentary staff parking

Uniforms provided

Meals on duty

Team social events

20% staff dining discount

Staff accommodation

Reduced accommodation rates for family & friends

Opportunity for cookery school demonstrations

Job summary

Ballymaloe House in County Cork is seeking a dedicated Restaurant Supervisor to oversee operations and ensure excellent service standards. This role involves working closely with management to enhance the guest experience and maintain the restaurant's renowned reputation.

The ideal candidate will have previous supervisory experience, excellent leadership qualities, and a passion for sustainability. Employee benefits include career advancement opportunities, staff accommodation, and participation in training programs.

Qualifications

• Previous experience in a Restaurant Supervisor role or a similar position.
• Strong leadership and team management skills.
• Excellent communication and customer service skills.
• Strong organisational skills and attention to detail.
• A positive, professional, and proactive approach to work.
• Fluent English speaker with excellent personal presentation.

Responsibilities

• Deliver exceptional customer service for a memorable dining experience.
• Assist with the smooth day-to-day running of the restaurant.
• Support and motivate team members throughout service.
• Maintain high standards of food presentation and cleanliness.
• Promote environmentally responsible practices.

Skills

Leadership skills

Customer service skills

Organisational skills

Communication skills

Attention to detail

Job description

We are seeking an experienced and dedicated Restaurant Supervisor to join our front‑of‑house team at Ballymaloe House Hotel.

This is an exciting opportunity to play a key role in delivering the warm hospitality and exceptional dining experiences for which Ballymaloe House is renowned. Working closely with the Restaurant Manager and wider team, you will help oversee the day‑to‑day operation of the restaurant, ensuring the highest standards of service, presentation, and guest care.

Responsibilities:

Guest Experience:

Deliver exceptional customer service and ensure every guest enjoys a memorable dining experience.

Respond to guest enquiries, feedback, and requests with professionalism and efficiency.

Support the team in maintaining Ballymaloe House’s welcoming and attentive service standards.

Assist with the smooth day‑to‑day running of the restaurant, including reservations and service coordination.

Work closely with the kitchen and bar teams to ensure seamless communication and service delivery.

Support and motivate team members throughout service.

Quality & Standards:

Maintain the highest standards of food and beverage presentation and service.

Ensure the restaurant is clean, organised, and well‑presented.

Monitor service standards and contribute to the continuous improvement of the guest experience.

Sustainability:

Support Ballymaloe House’s commitment to sustainability by promoting environmentally responsible practices throughout restaurant operations.

Work closely with colleagues across all departments to enhance the overall guest experience.

Contribute positively to the culture and success of Ballymaloe House Hotel.

Requirements:

Previous experience in a Restaurant Supervisor role or a similar position.

Strong leadership and team management skills.

Excellent communication and customer service skills.

Strong organisational skills and attention to detail.

A positive, professional, and proactive approach to work.

An appreciation of sustainability and environmentally conscious practice.

The ideal candidate will be a fluent English speaker. Previous experience in a similar role is an advantage. Excellent personal presentation and grooming is essential. The candidate must be legally eligible to work in Ireland. Candidates must already hold valid permission to work in Ireland. We are not able to offer employment permit sponsorship.

This role requires strong multitasking abilities, keen attention to detail, and the ability to work efficiently in a fast‑paced environment.

Ballymaloe House Hotel is an Equal Opportunities Employer.

Benefits of working with us:

• Working as part of an Award‑Winning Team
• Career progression opportunities
• Training & Development opportunities, including company funded training
• Complimentary staff parking
• We provide the uniforms
• Meals on Duty
• Team Social Events
• 20% staff discount dining option
• Staff accommodation (subject to availability)
• Reduced accommodation rates for Family & Friends
• Extra benefit for the Chefs: The opportunity to attend the Ballymaloe Cookery School afternoon demonstrations, including Guest Chefs demonstrations