Restaurant Deputy Manager: Lead Operations & Service

Lagardère Travel Retail (IRE); Dublin; On-site; EUR 30,000 - 42,000; Full time

Job summary

Lagardère Travel Retail (IRE) is hiring a Deputy Manager to lead a fast-paced F&B operation at Dublin airport. You will support the General Manager, manage staff, ensure brand standards, health and safety, and drive profitability across shifts.

The role requires strong leadership, customer service excellence and the ability to work evenings, weekends, and holidays in a dynamic hospitality environment within the departures lounge.

Qualifications

• Previous experience in a management or similar role in the hospitality industry.
• Strong leadership and communication skills.
• Strong knowledge of kitchen operations, food preparation, and safety standards.
• Excellent customer service skills and a positive attitude.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Knowledge of health, safety, and hygiene regulations.
• Flexibility to work various shifts, including evenings, weekends, and holidays

Responsibilities

• Assist the General Manager in managing daily operations, including staff scheduling and training.
• Ensure high standards of customer service and address any customer issues or complaints.
• Monitor food quality, presentation, and overall dining experience.
• Monitor and maintain HACCP policies for all restaurant activities across shifts.
• Support inventory management, placing orders, and managing supplier relationships.
• Help analyse sales, control costs, and work to meet financial targets.
• Ensure the restaurant complies with health, safety, and hygiene regulations.
• Motivate and lead the team to meet performance and service goals.
• Collaborate with marketing teams to implement promotional campaigns.
• Monitor sales performance and develop strategies to achieve sales targets.
• Identify and implement local marketing opportunities.

Skills

Leadership

Sales & targets

Customer service

Problem solving

Inventory management

Time management

Job description

Lagardère Travel Retail (IRE) is hiring a Deputy Manager to lead a fast-paced F&B operation at Dublin airport. You will support the General Manager, manage staff, ensure brand standards, health and safety, and drive profitability across shifts.

The role requires strong leadership, customer service excellence and the ability to work evenings, weekends, and holidays in a dynamic hospitality environment within the departures lounge.