Medical Administrator

Hollybank Trustees Ltd; Cork; On-site; EUR 32,000 - 42,000; Full time

Job summary

Alliance Medical in Cork is recruiting a Medical Administrator to join the radiology team. This full-time, contract role (6-8 months) supports patient scheduling, records, and front-desk interactions in a busy healthcare setting.

The ideal candidate will have strong communication skills, attention to detail, and experience in medical administration. The role involves liaising with radiology staff and providing compassionate patient care at Wilton, Cork.

Qualifications

• Strong communication and interpersonal skills.
• Experience in medical administration or healthcare setting.
• Calm, caring nature under pressure.
• High attention to detail and accuracy.
• Flexible and adaptable team player.
• Background in customer service is a plus.

Responsibilities

• Schedule and confirm radiology appointments with sensitivity and precision.
• Serve as the first point of contact for patients and families, ensuring a warm and professional welcome.
• Handle incoming and outgoing phone calls and manage appointment-related queries.
• Accurately update patient records and internal booking systems.
• Work closely with radiology and clinical staff to ensure smooth day-to-day operations.
• Provide reassurance to patients by explaining the examination process clearly.

Skills

Medical administration

Communication skills

Attention to detail

Job description

Location: On site / Cork, Co. Cork, T12 DC4A, Ireland
job type: Contract / Full-time
Sector and subsector: Medical & Healthcare | Administration
Salary: Competitive salary

Alliance Medical are currently recruiting a Medical Administrator to join our radiology team based in Cork. This is a great opportunity to be part of a high-performing, compassionate team providing vital diagnostic imaging services for patients.

This role is ideal for someone who thrives in a fast-paced, detail-focused environment, has excellent communication skills, and is passionate about delivering outstanding care in a healthcare setting.

Contract:Full-time, Specific Purpose contract (6-8 months initially)

Working hours:37.5 hours per week (4 days a week Between Mon - Sat)

• 2 weeks of 9am - 5pm for training
• Then 4 days a week of 7am - 5pm, with one day of 7am - 4.30pm

Location of role:Alliance Medical, Wilton, Cork, T12DC4A

Key Responsibilities:

• Schedule and confirm radiology appointments with sensitivity and precision
• Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
• Handle incoming and outgoing phone calls and manage appointment-related queries
• Accuratelyupdate patient records and internal booking systems
• Work closely with radiology and clinical staff to ensure smooth day-to-day operations
• Provide consistent, compassionate support to patients and their families throughout their visit
• Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit.
• Provide reassurance to patients by way of clear explanation as to the nature of an examination.

Key Requirements:

• Strong communication and interpersonal skills
• Previous experience in medical administration or a healthcare setting
• A calm, caring nature
• High attention to detail and accuracy under pressure
• Flexible and adaptable team player
• A background in customer service is a plus