Clinic Front Desk & Patient Care Administrator

Hollybank Trustees Ltd; Munster; On-site; EUR 24,000 - 30,000; Part time

Job summary

ReproScan Administrator role at Hollybank Trustees Ltd in Cork is on-site and fixed-term for 11 months. You’ll be the first point of contact for patients, coordinating appointments, processing documentation, and supporting the clinical team.

The ideal candidate has strong English communication, is highly organized, calm under pressure, and works well in a busy team. Hours are 16 per week (Mon and Thu 9am-5pm), with potential extra hours as needed.

Qualifications

• Excellent written and verbal English communication.
• Patient, calm, and able to work under pressure.
• Highly organised with attention to detail.
• Team player with accountability.

Responsibilities

• Provide front-of-house reception and greet patients.
• Handle incoming calls and emails.
• Schedule appointments and perform invoicing and general front desk administration.
• Send patient scan and blood results promptly when reported.
• Book blood collection when needed.
• Add stock ordering / re-ordering testing kits and clinical supplies.
• Support clinical staff with ad hoc administrative tasks.
• Act as first point of contact for patient complaints and feedback.
• Represent patient interests and uphold high standards of care throughout the journey.
• Take part in weekly EHS rounds and provide cover for leave when needed.

Skills

Communication skills

Patient-focused

Organised

Team player

Accountability

Work under pressure

Job description

ReproScan Administrator role at Hollybank Trustees Ltd in Cork is on-site and fixed-term for 11 months. You’ll be the first point of contact for patients, coordinating appointments, processing documentation, and supporting the clinical team.

The ideal candidate has strong English communication, is highly organized, calm under pressure, and works well in a busy team. Hours are 16 per week (Mon and Thu 9am-5pm), with potential extra hours as needed.