Remote Travel Concierge & Support Specialist

Elevationtravelpartners; Dublin; Remote; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Remote work

Training provided

Career development

Job summary

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to assist clients before, during, and after their trips. In this remote role, you will provide customer support, handle travel-related requests, and help ensure each traveler has a smooth and enjoyable experience.

You will communicate with clients via email, phone, and messaging platforms, assist with reservations, and provide up-to-date information on destinations and requirements.

Qualifications

• Excellent communication and interpersonal skills.
• Customer service experience preferred.
• Organized and able to manage multiple requests.
• Able to learn online systems quickly.
• Interested in travel and helping others plan successfully.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms.
• Assist with reservation updates, itinerary adjustments, and cancellations.
• Provide accurate information about destinations, travel requirements, and procedures.
• Confirm travel details and follow up with clients as departure dates approach.
• Address concerns professionally and work toward timely resolutions.

Skills

Excellent communication

Customer service

Organized

Quick learner

Tools

Online systems

Job description

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to assist clients before, during, and after their trips. In this remote role, you will provide customer support, handle travel-related requests, and help ensure each traveler has a smooth and enjoyable experience.

You will communicate with clients via email, phone, and messaging platforms, assist with reservations, and provide up-to-date information on destinations and requirements.