Remote Delivery Lead - Agile & Customer Success

Cytora; Ireland; Remote; EUR 90,000 - 132,000; Full time

Benefits offered by this job

Private medical insurance

Holiday and vacation time

Health and wellness days

Birthday off

Job summary

Cytora, part of Applied, is seeking a Delivery Manager to oversee client delivery within the Delivery/Customer Success team in London with remote UK options. You will connect decisions to teammates, customers, and business direction.

You will drive agile delivery momentum, plan post-launch benefits realization, and ensure cohesive collaboration with Customer Success and Product Lead. The role supervises a Business Analyst and a Customer Engineer.

Qualifications

• Proven experience in Agile project management.
• Excellent problem-solving and critical-thinking skills.
• Track record of managing multiple projects simultaneously.
• Effective collaboration with stakeholders at all levels.
• Strong understanding of technology, especially AI/Data Science products.
• Continuous learning mindset and staying current with agile practices.
• Adaptability to fast-paced and evolving environments.

Responsibilities

• Ensure your team follows our internal delivery best practices.
• Communicates effectively across technical and non-technical boundaries.
• Optimizes team flow, addresses issues, and builds agile capabilities.
• Leads continual planning processes, extending beyond product delivery.
• Identifies and rectifies issues in team dynamics and aligns work with product vision.
• Understands product delivery lifecycle and collaborates with Customer Success and Product Lead for improvement.
• Manages a Business Analyst and a Customer Engineer.
• Builds close relationships with internal and external stakeholders.

Skills

Agile project management

Problem solving

Multitasking

Stakeholder collaboration

AI/Data Science awareness

Continuous learning

Adaptability

Job description

Cytora, part of Applied, is seeking a Delivery Manager to oversee client delivery within the Delivery/Customer Success team in London with remote UK options. You will connect decisions to teammates, customers, and business direction.

You will drive agile delivery momentum, plan post-launch benefits realization, and ensure cohesive collaboration with Customer Success and Product Lead. The role supervises a Business Analyst and a Customer Engineer.