Delivery Manager

Cytora; Ireland; Remoto; EUR 90.000 - 132.000; Tempo pieno

Vantaggi offerti da questo lavoro

Private medical insurance

Holiday and vacation time

Health and wellness days

Birthday off

Descrizione del lavoro

Cytora, part of Applied, is seeking a Delivery Manager to oversee client delivery within the Delivery/Customer Success team in London with remote UK options. You will connect decisions to teammates, customers, and business direction.

You will drive agile delivery momentum, plan post-launch benefits realization, and ensure cohesive collaboration with Customer Success and Product Lead. The role supervises a Business Analyst and a Customer Engineer.

Competenze

• Proven experience in Agile project management.
• Excellent problem-solving and critical-thinking skills.
• Track record of managing multiple projects simultaneously.
• Effective collaboration with stakeholders at all levels.
• Strong understanding of technology, especially AI/Data Science products.
• Continuous learning mindset and staying current with agile practices.
• Adaptability to fast-paced and evolving environments.

Mansioni

• Ensure your team follows our internal delivery best practices.
• Communicates effectively across technical and non-technical boundaries.
• Optimizes team flow, addresses issues, and builds agile capabilities.
• Leads continual planning processes, extending beyond product delivery.
• Identifies and rectifies issues in team dynamics and aligns work with product vision.
• Understands product delivery lifecycle and collaborates with Customer Success and Product Lead for improvement.
• Manages a Business Analyst and a Customer Engineer.
• Builds close relationships with internal and external stakeholders.

Conoscenze

Agile project management

Problem solving

Multitasking

Stakeholder collaboration

AI/Data Science awareness

Continuous learning

Adaptability

Descrizione del lavoro

Role title: Delivery Manager

Team: Delivery/Customer Success

Location: London | Remote UK

We're building the connective intelligence that moves insurance. Every function contributes to that work. In this role, you will look at client delivery and see how your decisions connect to teammates, customers, and the direction of the business.

What You’ll Own

• Process: Ensure your team follows our internal delivery best practices.
• Communication: Effectively communicates across technical and non-technical boundaries, building trust and authenticity.
• Delivery Momentum: Optimizes team flow, addresses issues, and builds agile capabilities within the team.
• Planning: Leads continual planning processes, extending beyond product delivery to post-launch support and benefits realization.
• Team Dynamics and Collaboration: Identifies and rectifies issues in team dynamics, engages in effective feedback, and connects day-to-day work with the product vision.
• Lifecycle Perspective: Understands and contributes to different phases of product delivery, working with Customer Success and Product Lead for continuous improvement.
• Team Management: Effectively manages a business analyst and a Customer Engineer.
• Stakeholder Management: Builds a close relationship to internal and external key stakeholders and ensures continuous engagement.

What You’ll Bring

• Proven experience in Agile project management, demonstrating successful implementation of methodologies.
• Excellent problem-solving and critical-thinking skills, addressing challenges proactively.
• Track record of managing multiple projects simultaneously, ensuring timely delivery.
• Effective collaboration with stakeholders at all levels.
• Strong understanding of technology and its applications, especially in AI/Data Science products.
• Continuous learning mindset, staying abreast of industry trends in Agile practices.
• Adaptability to a fast-paced and evolving work environment.

What Could Set You Apart

• Remote working experience: Successful remote working experiences.
• Agile Certification: CSM, TKP, KMP, or KCP.
• Industry experience: Distributed teams, AI/Data Science products.
• Insurance Industry Knowledge: Familiarity with the insurance industry.

Build a career that moves an industry

Cytora, part of Applied, is the connective intelligence transforming how insurance works. Together, we build technology that turns complex decisions and workflows into faster, clearer action across the insurance lifecycle.

At Cytora, you get the pace and ownership of a focused team with the reach of a global technology company. You will build with people who value sharp thinking, direct collaboration, and work that lands with customers.

What You Can Expect

• Work with reach: Build products, services, or programs that support agencies, carriers, and teammates across the insurance lifecycle.
• Ownership with context: Make decisions with a clear view of customer needs, business priorities, and the teammates who bring the work to market.
• Growth through scope: Expand your impact through meaningful projects, cross-functional exposure, learning opportunities, and stretch work as the business evolves.
• Built by people: Work with people who bring expertise, curiosity, and care to what they build, and who share accountability for moving the work forward.

Benefits And Support

Our benefits support your health, time, and life beyond work.

• Private medical insurance, including dental and vision
• Holiday and vacation time
• Health and wellness days
• A day off for your birthday

Candidate security

Applied communicates with candidates through an @appliedsystems.com email address or our official careers portal. Our recruiters will never request payment or ask for bank account details, government identification numbers, or other sensitive financial information during initial recruiting conversations.

Background checks

Employment is contingent on successful completion of the background checks and verification steps that apply to the role and location.

Use of AI in recruitment

Applied may use AI-enabled tools to support parts of the recruitment process, such as organizing application information, scheduling, and workflow administration. Hiring decisions include human review and follow applicable laws and company policy.

Equal employment opportunity

Applied Systems is an Equal Employment Opportunity Employer. We make employment decisions based on job-related qualifications and business needs, without regard to race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, or any other status protected by applicable law.