Receptionist - Part Time - Night Shift

leevin; Dublin; On-site; EUR 30,000 - 40,000; Full time

Job summary

Leevin in Dublin seeks a motivated hotel receptionist to assist guests with check-in/check-out while managing reservations. Applicants should have experience in customer service, with strong communication skills in both English and Spanish.

This role requires good organizational abilities and a friendly attitude, even during busy periods. A bachelor's degree in Tourism or Hotel Management is preferred. Join our supportive team and develop your career in a dynamic environment.

Qualifications

• At least 1 year of experience working as a hotel receptionist or in a customer service role.
• Solid written and verbal communication skills.
• Ability to maintain a positive, friendly attitude even under high pressure.
• Availability to work during the night, including weekends.

Responsibilities

• Greet all guests and assist them with check-in and check-out.
• Respond to all guest questions and requests through all our communication channels.
• Manage guest bookings and reservations.
• Keep a tidy and orderly workspace.

Skills

Customer service experience

English proficiency

Spanish proficiency

Organizational skills

Multitasking

Education

Bachelor's degree in Tourism or Hotel Management

Business Administration or a related field

Job description

Leevin Ireland has been an expert in providing student accommodation solutions since 2018 and today we are the largest accommodation company in Ireland.

From international students to tourists worldwide, we welcome thousands of guests from different countries with different purposes, whether in Dublin, Cork, Faro in Portugal or Barcelona in Spain. We aim to offer our customers a comfortable, convenient, high‑quality accommodation experience. With a wide range of accommodation options, we work to meet each customer's individual needs and preferences.

Key Tasks and Responsibilities

• Greet all guests and assist them with check‑in and check‑out.
• Maintain a positive attitude and friendly demeanor towards guests and staff.
• Respond to all guest questions and requests through all our communication channels.
• Answer WhatsApp and phone calls.
• Manage guest bookings and reservations.
• Keep a tidy and orderly workspace.
• Assist with administrative and clerical tasks as needed.
• Register guests by collecting necessary information (e.g., contact details and exact dates of stay).
• Make reservations in person.

Key Functional Competencies

• At least 1 year of experience working as a hotel receptionist or in a customer service role.
• Solid written and verbal communication skills.
• Advanced English & Spanish proficiency.
• Ability to maintain a positive, friendly attitude even under high pressure.
• Excellent organizational and multitasking skills.
• Availability to work during the night, including weekends.
• Ability to learn and manage systems.

Individual Competencies

• Be resilient – rebounding from setbacks and adversity when facing difficult situations.
• Collaborate – building partnerships and working collaboratively with others to meet shared objectives.
• Drive results – consistently achieving objectives, even under challenging circumstances, pushing self and others to accomplish goals.
• Have courage – stepping up to address complex issues and speaking what needs to be said.

Experience / Education

• A bachelor's degree in Tourism or Hotel Management is a plus.
• Business Administration or a related field is preferred.
• Candidates with equivalent work experience or relevant certifications will also be considered.

Join our team and grow your career in a supportive and dynamic environment.

If you're eager to contribute to an essential part of our business and build a foundation for your future.