Doorman - Anantara The Marker Dublin Hotel

Hesperia group; Dublin; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Premium Sunday rates

Refer a Friend €500 bonus

Employee room rates at Minor Hotels

Access to eLearning platform

Increased holiday entitlement for long

Meals on duty

Employee Recognition Awards

Employee Assistance Program

Uniforms provided and laundered

Job summary

Anantara The Marker Dublin Hotel is seeking a Doorman to welcome guests with a refined, attentive service approach in our Front Office team. You will greet guests, assist with luggage and taxis, and contribute to a luxurious hotel experience.

The ideal candidate holds a valid EU driving license, can work full time in Ireland, and will excel in a dynamic, guest-focused environment. A professional appearance and strong communication skills are essential.

Qualifications

• Experience in hospitality or front desk roles is beneficial.
• Strong verbal and written communication with guests and colleagues.
• Ability to maintain security and vigilance across hotel areas.
• Willingness to work flexible shifts, including weekends and holidays.
• Must have a valid EU driving license and be eligible to work in Ireland.

Responsibilities

• Meet and greet guests arriving and departing the hotel.
• Valet park and retrieve cars; arrange onward taxi journeys.
• Serve as the first impression for guests, handling inquiries professionally.
• Maintain cleanliness and presentation within the front office area.
• Coordinate with other departments to fulfill guest requests in a timely manner.

Skills

Customer service

Communication

Security awareness

Flexibility

Driving licence

Job description

Doorman - Anantara The Marker Dublin Hotel

Location: Dublin, IE Ireland

Department: Front Office

Are you passionate about hospitality and excellence? Join the Anantara team and work in captivating hotels and resorts in authentic landmark buildings in key destinations across Europe, Latin America, the Middle East, Asia and now Greater China. You will create an eclectic-elegant atmosphere to offer our guests stays driven by extraordinary feelings, paying great attention to stimulating details to create memorable moments. Find your place at NH Collection and experience the joy of making guests feel unique in elegant spaces and rooms to unfold. You will provide them with outstanding service and personalised attention. You will be part of a brand that places extraordinary feelings at the heart of everything it does.

This is a fantastic opportunity to join the hotel team of Anantara The Marker Dublin HotelFront Office Department as Doorman.

Anantara The Marker Dublin Hotel is a Leading Hotel of the World and it is imperative that the candidate must have the ability to deliver a high level of service in a confident and professional manner. A full valid driving licence is required for this role.

General responsibilities:

• To ensure the hotel achieves the Leading Hotels of the World Quality Assurance targets and that the highest standards of luxury and quality are delivered consistently to our guests.
• To have an understanding of the Hotel’s Vision & Mission statement as communicated to the team
• To ensure that areas of responsibility are clean and well maintained and cleaning checklists are adhered to.
• To report defective materials and equipment to the appropriate departments.
• To ensure that the ambience in departments (lights, music and temperature) are controlled.
• To be vigilant throughout the Hotel to promote security
• To have strong product knowledge of all areas of the hotel.
• To accept a flexible work schedule necessary for uninterrupted service to Hotel guests and to maintain flexibility within teams.
• To provide support where necessary in other areas of the Hotel.
• To comply with the hotels cash handling procedure.

Specific Duties

• To carry out all duties in line with departmental Standards Manual (Leading Quality Assurance).
• Meet and Greet all guests arriving and departing the hotel
• Valet Park and Retrieve Cars as necessary
• Arrange onward taxi journeys
• Be the first impression for Arriving guests to the hotel
• To provide a channel for communication within the hotel to effectively deal with all telephone and email enquiries in a professional and courteous manner.
• To be fully aware of any menu updates, hotel promotions, corporate promotions or specials
• To be knowledgeable and informed about the introduction of products.
• To carry out cleaning as required.
• To liaise with other departments to ensure that all guest requests are attended to efficiently.
• Must have the right to wrk in Ireland full time and a clean EU Valid Driving License.
• Knowledge of Thai culture will be valued.

What do we have to offer you:

• Premium rates for Sunday work
• Refer a Friend program - €500 bonus for a referral of your friend or acquaintance for a vacancy in Anantara The Marker Dublin Hotel or another hotel of Minor Hotels
• Excellent Room Employee Rates in over 350 Minor Hotels properties worldwide
• Access to the eLearning platform
• Increased holiday entitlement for long service employees
• Meals whilst on duty in our employee restaurant
• Employee Recognition Awards
• Employee Assistance Program - mental health and wellbeing support
• Complimentary provision and laundry of uniforms

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

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