Receptionist

Windward Management Limited; Ireland; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Excellent pay rate

Awards & recognition schemes

Referral programme

Learning and development opportunities

Hotel discounts

Leisure centre access

Employee assistance programme

Digital wellness programme

Discounted health care plan

Birthday card and gift

Meals on duty

Social events

Windward Group career growth

Job summary

Radisson Blu Hotel, Letterkenny is inviting applications for a Receptionist to greet guests, register them, take payments and handle enquiries in a busy hotel lobby.

You will manage reservations, answer calls and emails, and keep guest information up to date while providing excellent customer care. Experience in a similar role is an advantage.

The ideal candidate is organized, able to work on their own initiative, enjoys a bustling environment and can work evenings and weekends.

Qualifications

• Excellent customer care skills.
• Experience in a similar role is an advantage.
• Be able to work on your own initiative.
• Highly organised with excellent attention-to-detail.
• Excellent communication skills.
• Be able to cope well under pressure and comfortable in a busy environment dealing with a range of different tasks.
• Flexible and adaptable to support the business needs with a positive attitude.
• Available to work evenings and weekends

Responsibilities

• Greet and welcome our guests to the hotel and act as a first point of contact.
• Register the guests and take payment.
• Answer any queries the guest may have on in house facilities and tourist information.
• Update all guest information in the computer and ensure all documentation is completed, managed and maintained accurately and efficiently.
• Take and confirm reservations for our guests.
• Manage the reception area for the business and handle a high volume of calls and emails.
• Other related ad-hoc administrative tasks where necessary.

Job description

Job Description

Location: Radisson Blu, Paddy Harte Road

Join our fantastic team at the Radisson Blu Hotel, Letterkenny with the exciting opportunity of Receptionist

About Us

Radisson Blu Hotel, Letterkenny is one of Donegal’s premier 4-star destinations. Situated just a short stroll from the heart of Letterkenny’s vibrant town centre, the hotel features stylish, contemporary accommodation and exceptional amenities. Guests can enjoy our 17m swimming pool, the fully equipped Health Club, and extensive Conference & Event facilities. Whether you are joining us for a meal in our award-winning TriBeCa Restaurant or relaxing with a drink in the sophisticated Poets’ Corner Bar, we offer a perfect blend of comfort and Irish hospitality.

Role/ Responsibilities

• Greet and welcome our guests to the hotel and act as a first point of contact.
• Register the guests and take payment.
• Answer any queries the guest may have on in house facilities and tourist information.
• Update all guest information in the computer and ensure all documentation is completed, managed and maintained accurately and efficiently.
• Take and confirm reservations for our guests.
• Manage the reception area for the business and handle a high volume of calls and emails.
• Other related ad-hoc administrative tasks where necessary.

About The Role

Candidate Requirements:

• Excellent customer care skills.
• Experience in a similar role is an advantage.
• Be able to work on your own initiative.
• Highly organised with excellent attention-to-detail.
• Excellent communication skills.
• Be able to cope well under pressure and comfortable in a busy environment dealing with a range of different tasks.
• Flexible and adaptable to support the business needs with a positive attitude.
• Available to work evenings and weekends

Perks and Benefits of working at Radisson Blu Hotel, Letterkenny

• Excellent rate of pay
• Employee awards & recognition schemes including employee of the month, long service awards, team recognition days and random treat days
• Employee referral programme
• Learning and Development opportunities
• Opportunity to progress within the Windward Group
• Windward & Radisson Groups Hotel discounts
• Complimentary leisure centre usage
• Employee Assistance Programme
• Digital Wellness Programme
• Discounted health care plan
• Birthday card and gift
• Meals on duty
• Social events
• Gift for parents of newborn babies
• PRSA pension scheme

About Windward Management

Radisson Blu Hotel, Letterkenny is managed by Windward Management.

Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners

Skills Needed

About The Company

Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.

Company Culture

At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.

Required Criteria

Desired Criteria

Closing Date Sunday 13th September, 2026

Contract Type fulltime

Salary Based on Experience