Front Office Receptionist

iNua Partnership; Cork; Hybrid; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Free meals on duty

Free parking

Staff discounts across iNUA Collection

Job summary

Radisson Blu Hotel, Cork is seeking a proactive Full-Time Receptionist to join the Front Office team. You will be the friendly face at check-in/check-out, handle guest inquiries, and support daily operations to ensure a seamless stay.

We welcome candidates with customer-service experience, strong communication, and a positive, team-oriented attitude. Flexible shifts including mornings, evenings, weekends and holidays are required.

Qualifications

• Experience in a customer-facing role, hospitality desirable.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Ability to work well under pressure in a busy environment.
• Positive attitude and genuine guest service passion.
• Flexibility to work mornings, evenings, weekends and holidays.

Responsibilities

• Greet guests warmly and deliver high-standard personalised service.
• Manage check-ins, check-outs and reservations using hotel systems.
• Handle guest enquiries in-person, by phone and by email.
• Assist with billing, payments and daily cash procedures.
• Coordinate with housekeeping, reservations and other departments to ensure an outstanding stay.
• Maintain lobby and front desk areas to brand standards.
• Support Front Office Manager and wider team as needed.

Skills

Customer-facing

Communication skills

Organisational skills

Pressure management

Positive attitude

Shift flexibility

Tools

PMS systems (Opera)

Job description

Full-Time Receptionist

Radisson Blu Hotel, Cork
Part of The iNUA Collection

Are you passionate about delivering exceptional guest experiences? Do you thrive in a warm, fast-paced hotel environment where no two days are the same? The Radisson Blu Hotel, Cork is delighted to invite applications for a Full-Time Receptionist to join our dynamic Front Office team.

About Us

Located just minutes from Cork City, the award-winning Radisson Blu Cork is renowned for its outstanding service, relaxing spa, and welcoming atmosphere. As part of The iNUA Collection, we invest in our people, offering excellent career development opportunities within one of Ireland’s leading hospitality groups.

About the Role

As a Receptionist, you will be the friendly face and first point of contact for our guests. You will deliver a seamless check-in and check-out experience, support guest queries, and contribute to the smooth running of the Front Office department.

Key Responsibilities

• Greet all guests warmly and professionally while delivering a high-standard, personalised service


• Manage check-ins, check-outs and reservations efficiently using our hotel systems


• Handle guest enquiries in-person, by phone, and by email


• Assist with billing, payments, and daily cash procedures


• Coordinate with housekeeping, reservations, and other departments to ensure an outstanding guest stay


• Maintain the lobby and front desk areas to brand standards


• Support the Front Office Manager and wider team as needed

What We’re Looking For

Essential:

• Previous experience in a customer-facing role (hospitality experience desirable)


• Excellent communication and interpersonal skills


• Strong organisational skills and attention to detail


• Ability to work well under pressure in a busy environment


• A positive attitude, warm personality, and genuine passion for guest service


• Flexibility to work shifts, including mornings, evenings, weekends, and holidays

Desirable:

• Front Office or hotel reception experience


• Experience with PMS systems such as Opera or similar


• Additional languages

Why Join Us?

At the Radisson Blu Cork and The iNUA Collection, we pride ourselves on fostering a supportive, inclusive and growth-focused environment. As part of our team, you will enjoy:

• Opportunities for career progression across 14 hotels nationwide


• Comprehensive training and development programmes


• Discounted rates across The iNUA Collection hotels


• Access to our Employee Assistance Programme


• Free meals on duty


• Free parking


• Staff discounts on spa treatments, dining, and more

Ready to Join Our Team?